Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Online security

Get answers and information about our security products.

Possible Scam text

Kaz02
First Timer
Private Message TalkTalk

on ‎20-11-2024 10:16 AM

Message 3 of 3

Can anyone confirm if this is genuine text from TalkTalk??

IMG_7284.png

 

Labels:
0 Likes
2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎20-11-2024 11:02 AM

Message 1 of 3

Hi Kaz02, I've had confirmation from my colleagues who manage Broadband queries that this is normal. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

‎20-11-2024 10:34 AM - edited ‎20-11-2024 10:35 AM

Message 2 of 3

I'll flag this for staff attention, @Kaz02, because it doesn't get a great rating on "who called me".

 

People do get contacted by Talktalk by text for installing Full Fibre, but the presentation should be better, if this is genuinely from Talktalk. 

 

So hold off till you get a reply from staff. 

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
© TalkTalk 2026