We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Online security

Get answers and information about our security products.

Possible Scam text

Kaz02
First Timer
Private Message TalkTalk

5 hours ago

Message 3 of 3

Can anyone confirm if this is genuine text from TalkTalk??

IMG_7284.png

 

Labels:
0 Likes
2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

4 hours ago

Message 1 of 3

Hi Kaz02, I've had confirmation from my colleagues who manage Broadband queries that this is normal. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

5 hours ago - last edited 5 hours ago

Message 2 of 3

I'll flag this for staff attention, @Kaz02, because it doesn't get a great rating on "who called me".

 

People do get contacted by Talktalk by text for installing Full Fibre, but the presentation should be better, if this is genuinely from Talktalk. 

 

So hold off till you get a reply from staff. 

 

 

Gliwmaeden2, a fellow customer.
© TalkTalk 2024