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Cannot use Teamviewer anymore

JDS_85
First Timer
Private Message

on ‎27-11-2024 11:39 AM

Message 3 of 3

I use TeamViewer for work and up until a few days ago it was working fine. However, now it will no longer connect, it reports an issue with my connection, or says that the connection for this site is not safe. If I use a VPN then I can use Teamviewer.

I have Kids Safe enabled with nothing blocked and teamviewer allowed through, and I have Scam Protection off, and this has always worked fine up until a couple of days ago.

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0 Likes
2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎28-11-2024 07:03 AM

Message 1 of 3

Hi JDS_85, I've added you to the incident for this issue. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Divsec
Community Star
Private Message TalkTalk

on ‎27-11-2024 01:09 PM

Message 2 of 3

Hi @JDS_85 it's a known issue under investigation, your VPN solution is a great work around.

I don't work here and all my opinions are my own.
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