cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Online security

Get answers and information about our security products.

Forum Posts

Don't post Router security issues here

This board is for general security issues, not router-related security questions. For all things like WPA2/WPA3, AES, Encrypted DNS etc please post in the appropriate board from the list below:- Help with your service > Full Fibre Help with your serv...

Adult content

Hi!My Kid Safe (and everything) is OFF, but I still can’t access adult (18+) content. Please help me enable access. Why?

Kid Safe suddenly turned off by itself!

On the 27th September when browsing some legit sites I saw them blocked due to "Homework Time", which I never turned on. I found the option OFF in MyTalkTalk account which was odd, turning it back on and off did nothing so I just set a 30m time in th...

KimJongIl by Conversation Starter
  • 539 Views
  • 4 replies
  • 0 like

router ceased receiving security updates

I had an email form talktalk 3 months ago saying my router will shortly stop recieving updates. and that talktalk would be in contact with me regarding this. ive heard nothing , im now concerned about my wifi security , Ive deleted their email to me ...

Aurora2 by First Timer
  • 1324 Views
  • 2 replies
  • 0 like

Safe Search

Does TalkTalk have adult site censoring that customers are unable to deactivate?

Kid Safe not working

Similar to many other posts on here, Kid Safe used to work absolutely fine, and was reasonably effective. I haven't changed anything, and the settings are still as they were, but sometime over the last few weeks it has seemingly stopped filtering any...

Access blocked to adult (18+) websites

As of this morning any time I try to access websites considered 18+, i.e. gambling or other adult content, access is blocked and the following message is given: "This site can't provide a secure connection". I also encountered this issue a few days a...

sauce1 by First Timer
  • 4963 Views
  • 6 replies
  • 0 like

Homesafe not working.

I set up homesafe last week to block a category and a couple specific websites. It was working for a few days and now is allowing access to the websites. Nothing has been changed on my end. I need this sorted asap. I’ve tried to turn it off and back ...

amiiegee by Conversation Starter
  • 5332 Views
  • 23 replies
  • 0 like

Voucher

I been with talk talk for well over 90 days now still haven't recived my 70 voucher this really isn't acceptable at all it says within 90 days so how much longer I selected the 70 amazon voucher

Kidsafe - enforce safe search in search engines

I'd like to suggest to the engineers at TalkTalk to enforce safe search in other search engines.Right now only Google safe search is enforced, other search engines such as Bing, DuckDuckGo, Yahoo are not. There are no settings available to enable the...

steve-o by First Timer
  • 1083 Views
  • 1 replies
  • 1 like

securety

since i renewed my talktalk contract i can no longer get adult websites is there any way around this

steeveyd by First Timer
  • 1114 Views
  • 2 replies
  • 0 like

Age restriction

I am getting Vodafone age restriction blocking messages and Secure Content Failure notices up .All security protocols are off and after pending 4 useless hours with talktalk chat I am no further forward in how to get this removed.I can access all oth...