URL Blocking
on 05-10-2024 06:28 PM
Message 5 of 5
We (chilternvoice.fm) are getting listener complains that TT are blocking our radio stream (we are a UK Ofcom licenced FM Radio Station) at https://radio.entertainmenttechnologies.co.uk:8020/chilternvoice.mp3 - does anyone here know how to get TT to unblock it?
Labels:
- Labels:
-
Allow list
-
Block list
-
HomeSafe
-
kidsafe
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4 REPLIES 4
on 07-10-2024 12:55 PM
Message 1 of 5
Hi simmondp, I'm assuming this is HomeSafe customers and you'll find the information you're looking for in the Homesafe help article.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 05-10-2024 07:38 PM
Message 2 of 5
Ah, fair enough. I don't use those services myself, but they do allow whitelisted sites as far as I know. The TalkTalk support team will advise further when they pick this up once they are back online on Monday.
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on 05-10-2024 07:29 PM
Message 3 of 5
Yes, sorry, my error, however that is not the problem; we have listeners reporting "silence" via TT, which probably means its being blocked by KidsSafe and/or HomeSafe - neither of which should be blocking an Ofcom licensed radio stream!
Most ISPs have a submission site for false positives - but not one we can find for TT.
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on 05-10-2024 07:02 PM
Message 4 of 5
That link you posted is duff, there is an extraneous ] at the end.
This one works for me:
https://radio.entertainmenttechnologies.co.uk:8020/chilternvoice.mp3
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