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Online security

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My Security

Michaelco
First Timer
Private Message TalkTalk

on ‎01-04-2024 10:41 PM

Message 3 of 3

I can log in to my account but My security does not work. When I select it, I get the message below. I have tried the chat, but My security still does not work. Please can someone fix this!!!!!

 

This site can’t be reached

Check if there is a typo in servicetalktalkcoukaccount.

 

  • If spelling is correct, try running windows network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN
mc
Labels:
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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎02-04-2024 10:01 AM

Message 1 of 3

Michaelco, could I just check that you're using this URL  MyAccount (talktalk.co.uk)?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎01-04-2024 11:05 PM

Message 2 of 3

Thanks for starting your own thread, @Michaelco.

 

Essential to complete details. See instructions here:

 

https://community.talktalk.co.uk/t5/Security/Security-settings-page-not-loading/td-p/3014647#M23800

Gliwmaeden2, a fellow customer.
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