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email support

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everymail email

computerman1
Popular Poster
Private Message TalkTalk

on ‎05-05-2026 09:21 AM - last edited on ‎05-05-2026 10:07 AM by

Private Message TalkTalk

Message 4 of 4

receiced email from everymail withView Attachment To View Bill

 called docx.docx cannot open in word did in wordpad and clicked on link to open in pdf REMOVED LINK FOR SECURITY but no words at all.

 

bobg
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3 REPLIES 3

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎05-05-2026 11:06 AM

Message 1 of 4

@computerman1,

 

Something to be aware of is that, although the link you were given was an https address that doesn't guarantee that the site it takes you to is safe at all.

 

For that reason it is important to only post screenshots, never a live link when sharing such information in the community. 

 

1000039093.jpg

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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fr8ys
Community Star
Private Message TalkTalk

on ‎05-05-2026 10:08 AM

Message 2 of 4

By the way, I've removed the link as potentially harmful to others if clicked.

 

You should never post suspicious links to an open forum. This link does look like spam.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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fr8ys
Community Star
Private Message TalkTalk

on ‎05-05-2026 10:05 AM

Message 3 of 4

If you are an Everymail customer now you should be contacting them and not TalkTalk.

 

However there are a large number of scam emails being sent and you should not click on any attachments if you feel this may be one.

 

Hover over the sender's name and check the email address it's been sent from. If it does not include TalkTalk or Everymail it's a scam, so delete the mail and run a virus and malware check on the device you tried to open the attachment to ensure your device is protected.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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