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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

SCAM email

The look of a recent scam:     Many obvious errors, but sadly neither Talktalk mail servers nor the Gmail address it forwarded to identified it as Spam. Don't be misled by the confident green tick! Don't click on anything.

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Can't Send Emails all Domains.

Hi All, if you can no longer send mail either using Webmail or another Mail Client. The first thing to do is to run a good quality Anti Virus and Malware scanner on all your internet connected devices. Once that's completed you must reset the passwor...

Emails going to Spam

Hi ya Just noticed that some e mail addresses are going to my spam folder on the web mail so i am not getting them on my client app.I have now marked them as not spam but why is this happening?Thanks

Pash02 by Enlightened One
  • 22 Views
  • 0 replies
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Scam Email?

Gf has got this mail to her Tiscali email address, I'm guessing it's a scam as the email address is registered on my account, and also I have an old Tiscali email which hasn't recieved anything.Colin scam email?

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Colin59 by Whizz Kid
  • 128 Views
  • 2 replies
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Spam emails

I am getting multiple emails purporting to come from TalkTalk, some saying my anti-virus is out of date, some my account will be closed etc etc. The sending addresses keep changing, though obviously bogus, so blocking just the address is no use. Sure...

Ponkfur by Visitor
  • 126 Views
  • 3 replies
  • 0 like

Email service closing?

I received an email message today saying "we are disconnecting your old version of our Mailbox email accounts as of Feb 6th 2025. You are required to re-login below and confirm your email is still active."There's a hyperlink "Go to Login" which takes...

Rich57 by Conversation Starter
  • 149 Views
  • 2 replies
  • 0 like

Spam e-mails

Like many other customers the level of Spam emails that are now bypassing TalkTalk's mail filters has risen to the point that it's actually concerning. Something somewhere is amiss. Other email platforms seem to be able to sift the Spam from the genu...

Resolved! Chat line issues

Hi Received the following Which I guess is not true. Tried the Chat option and got to an agent but after he made contact could not type anything into the chat box. Tried multiple times, got message to reconnect and that did not work either So sorry t...

761778 by Newbie
  • 90 Views
  • 1 replies
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Report: New Version Of Important Mail

I have received the following is it real? TallkTalk For Everyone We are disconnecting your old version of our Mailbox email accounts as of Febuary, 4th 2025. You are required to re-login below and confirm your email is still active. EDITED FOR SECURI...

JaniceT1 by Popular Poster
  • 300 Views
  • 5 replies
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Big increase in Email SPAM

With in the last 10 days or so I am getting 20 or more each day of "Dating type" spam emails.Every day every hour.There all slightly different styled as if written by a women looking for a contact with a link to a Porn or Dating site and often contai...

Phishing emails

Before deleting them I normally forward phishing emails to the Cyber Security Agency nationally, or to TalkTalk if it purports to come from TalkTalk. I use Outlook on an iPhone or Windows laptop. For about 3 weeks, when I try and forward the email it...

Resolved! SPAM!!!

For the last few moths I have been inundated with spam emails, I have just deleted 600 plus which I have received since last December. It says 'messages will be automatically deleted after 30 days, in the trash/spam folder.. clearly not. This only st...

Glyn791 by First Timer
  • 130 Views
  • 1 replies
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email disconnection

I have received an email saying that my old version of mailbox will be disconnected today and I should log in is this true?

Reporting Spam & Phishing emails Part 2

What is so bl...y wrong or dangerous in publishing a scammer's full email address, while leaving it included within a full picture of his email, (which full picture was published, apart from the scammer's email address)?(The article writer did this w...

Billx by Enlightened One
  • 223 Views
  • 2 replies
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spam

I received the following email a;ll;edgedloy from you. Please confirm that it is a Spam. TallkTalk For Everyone We are disconnecting your old version of our Mailbox email accounts as of January, 23rd 2025. You are required to re-login below and confi...

disconnecting my outdated mailbox

Had an email supposedly from TalkTalk admin saying they were disconnecting my outdated mailbox accounts. Had to click a link to confirm email is still active which took me to a Dropbox account set-up page. Is this genuine ?

JillT3 by First Timer
  • 222 Views
  • 2 replies
  • 0 like

Secretsales

I am being bombarded with emails saying my email account is sending out viruses etc and the account will be closed time and time again. They often spell Talktalk wrong and looking at the sender it says secret sales. I know it must be phising emails I...

Tonye21 by First Timer
  • 176 Views
  • 2 replies
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Resolved! Email scam

Hello is anyone else receiving this email, it is repeated at least 10 thimes on each occasionSubject: Undelivered Mail Returned to Sender This is the mail system at host mx-out.tt.xion.oxcs.net. I'm sorry to have to inform you that your message could...

An example of a TalkTalk Phishing email

The following is an example of a TalkTalk phishing email: an example I am posting this because at least 1 community star thought it was too difficult to show anything like this to the rest of us, without exposing other users to dangerous links. What ...

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Billx by Enlightened One
  • 156 Views
  • 1 replies
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Is my email account to be cancelled?

I keep getting emails saying my email account is out of date and to click a link to see what to do next. The latest email came from New_Team. Is this a genuine email from Talktalk?

Sassie by First Timer
  • 333 Views
  • 4 replies
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view blocklist

how do i view items i have added to my blocklist ?Despite adding items to spam and adding to my blocklist and reporting messages , i am still receiving daily spam messages !

mrgrundy by First Timer
  • 192 Views
  • 2 replies
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Unable to forward an email

When trying to forward a Phishing email I received this error message "An error occured inside the server which prevented it from fulfilling the request "I have also looked at trying to save it as a file but I don't have that option.Can someone advis...

ChrisTW by Newbie
  • 181 Views
  • 1 replies
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Reporting Spam & Phishing emails

I am referring to an article on this subject at,https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/3002256and to the the link within that, ' recent examples of phishing emails we've stopped'. Those examp...

Billx by Enlightened One
  • 714 Views
  • 11 replies
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Resolved! Phishing email confirmation emails

Hi, I had a phishing email several days ago and went through the correct procedure of reporting it to Talk Talk, sending the phishing email as a saved file.The email was successfully sent (3 times using the Talk Talk web app) over the following days,...

No emails to my Inbox

Hi, I've been receiving a lot of spam for a long time now and surprise surprise I got hacked the other day - I sent details to phishing@talktalk.net and since then I have not had any emails into my Inbox. However I noticed that a Junk file has been s...

AndyGee by Conversation Starter
  • 563 Views
  • 8 replies
  • 1 like

surge in emails marked as spam by talktalk

hi therei have a lineone account and pay for using this mailbox - i don't have talktalk broadband, telephony or tv services, etc.A handful of observations / questions regarding mailbox level spam detection(1) having gone from never getting mailed mar...

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.buzz

Hi All. I keep getting spam/phishing e.mails with a "from address" always ending .buzz such as *removed* ( I have put in the spaces either side of the @ ) The only common factor is the .buzz and so I have set up a filter rule that if "From" contains ...

td123 by Whizz Kid
  • 280 Views
  • 3 replies
  • 0 like