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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

SCAM email

The look of a recent scam:     Many obvious errors, but sadly neither Talktalk mail servers nor the Gmail address it forwarded to identified it as Spam. Don't be misled by the confident green tick! Don't click on anything.

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Can't Send Emails all Domains.

Hi All, if you can no longer send mail either using Webmail or another Mail Client. The first thing to do is to run a good quality Anti Virus and Malware scanner on all your internet connected devices. Once that's completed you must reset the passwor...

Phishing email Reporting Address

Is anyone else having problems with the TalkTalk email address for reporting phishing emails? I have tried to send some in and it keeps getting returned (Mailer Daemon) with the reason being given as 'due to security policies' which is a bit ironic!

NorfolkLad by Conversation Starter
  • 135 Views
  • 5 replies
  • 0 like

Duplicate emails with a line through them

A lot of my incoming emails have come up with a second or third copy which has a line through it. I don't know why, and I would like to get rid of them. I can do it one at a time, but there are a large number. Any suggestions? There was scammer activ...

Anton4 by Popular Poster
  • 159 Views
  • 11 replies
  • 0 like

Security

I got an email saying I has asked for my account to be disconnected. I hadn’t made any such request. Unfortunately I open this email

Legitimate emails sent to spam folder

Hi,I have a problem where a lot of my incoming emails are being sent to the spam folder. None of these are actually spam. I have Thunderbird set up on my computer to collect my mail from Talktalk but it will only get mail from the Talktalk inbox. I k...

aircraft by Chat Champion
  • 1881 Views
  • 104 replies
  • 0 like

Spam Emails masquerading as Newsletters

Over the past three or four months one of my email addresses (a Onetel one) has been receiving a steadily increasing number of these spam emails claiming to be newsletters to which, they say, I have subscribed (which of course I have not knowingly do...

Odd email supposedly from my account

Yesterday I was alerted that someone was sending emails in my name' I contacted TalkTalk and changed my password immediately as they suggested. But I have just seen told more emails are being sent out. I don't know what I can do, please help me

Aniachka1 by Popular Poster
  • 155 Views
  • 3 replies
  • 0 like

Reporting Phishing Fails with Authentication required Message

HelloI've just been trying to report a Phishing email to my bank and to the gov.uk service. Both of these memails returned with the following message:Your message did not reach some or all of the intended recipients. Subject: FW: We require you to re...

Morgai by Participant
  • 96 Views
  • 1 replies
  • 0 like

Bouncing emails and Spam

I have 2 problems. First, I receive ‘Neighbourhood Alert’ emails from Dorset Police which I forward using BCC to 21 residents of our estate. Several have btinternet address and these are being bounced as possible Spam. I get a ‘Undelivered Mail Retur...

Cestrian42 by Conversation Starter
  • 497 Views
  • 17 replies
  • 0 like

blacklist

how to delete emails on blacklist

Harold03 by First Timer
  • 131 Views
  • 1 replies
  • 0 like

Emails going to spam

I've started to notice that I'm not receiving a lot of legitimate emails. Then I checked my Spam Folder and they were sitting in there. Don't understand why. Some are those sent to me from known contacts, some are actually responses to an ongoing ema...

Webmail Spam emails

I wonder if anyone can help me on this please as it has caused me quite a problem regarding a booking from Easyjet. What determines whether or not an email is put into Spam on webmail and therefore not forwarded on to my Mac (which I use all of the t...

Doggy2 by Participant
  • 364 Views
  • 6 replies
  • 0 like

Outgoing emails blocked

I stupidly fell for a phishing email I thought was from TalkTalk and subsequently couldn't send or receive emails. I immediately changed my password and later discovered a redirect had been set up, which I cancelled. I can now receive emails but can'...

pkatyat1 by First Timer
  • 125 Views
  • 1 replies
  • 0 like

more talktalk.net spam

hi all,Just received an email saying my email account will be deleted unless I sign in to the new system. the sender is .de(germany) presumably spam anyone else had that spam?Blodwyn

Genuine emails not coming through but spam does

Legitimate emails are not arriving in my talktalk inbox at all. They're not being sent to spam, they just never arrive.I’m locked out of many of my premium subscription accounts because I’m not able to receive the two factor codes to my talktalk addr...

Mail box hacked and cant log in to email

One of my talktalk mail boxes that I manage has been hacked and the password must have been changed by the hacker. My main email account is ok and My account has not been hacked. How can I change the password on this second account?

Martyn54 by First Timer
  • 197 Views
  • 1 replies
  • 0 like

Intelligent spam email detection?

Hi there, One thing I am finding with TT email is that the same messages are automatically marked as spam and sent to that folder when in fact they are from a genuine source. Even after marking these messages as 'not spam', which means they transfer ...

capers62 by Conversation Starter
  • 189 Views
  • 2 replies
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Resolved! Marking email as SPAM ?

Does marking email messages as SPAM in Webmail or Email client actually do anything?Does it go to the TalkTalk Email staff for some sort of consideration ?HWB @@@

Scammer has access to my account, cannot get them out

I have an old Tiscali email that I use through TalkTalk webmail. My contacts have been receiving scam emails from my account. It is not spoofing, the email is coming from the genuine account and the replyto is going to the same account. On the securi...

TandT by First Timer
  • 762 Views
  • 7 replies
  • 0 like

554 - 554 5.7.1 code

Hi Everyone Everytime I try to send an email I get this message 554 - 554 5.7.1 and says blocked sender. I have changed my password which a few people have suggested but that doesn't seem to have fixed it. Any ideas? Kind regardskdstott4

Keith539 by First Timer
  • 233 Views
  • 2 replies
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Resolved! Spam email supposedly from TalkTalk

Keep getting emails from Ta!kTa!k.net. Note the spelling of TalkTalk ! Indicating that I have three emails stuck on the server and to verify my email address to release them. When you touch on the ‘from’ line it comes up as various names@TalkTalk.net...

Wizard99 by First Timer
  • 312 Views
  • 1 replies
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SPAM IS BACK: MOUNTAINS OF RUBBISH

It is back with a vengeance, upwards of 12 to 20 spam emails inundating my Inbox. After a respite from the bad (very bad) old days when it came in the dozens or more, the TalkTalk floodgates for spam are open wide once more. WHY? Are there no securit...

Spam Emails

Like most people I am getting over 10/20 spam emails every day and they change slightly in address format so blocking them gets rid of it one time but they come back again with a slight variance in the spam email address . Is there any answer ? Most ...

Closing e-mail accounts

Keep receiving e-mails saying that my e-mail account will be closing and update to new version. Is this a scam

Resolved! Phishing & Spam emails.

I get up to a dozen scam/phishing emails every day, I tried left clicking the mouse on them, selecting "Report" which opens another box "Report Junk" which opens another box "Report & Unsubscribe" which states 'we will unsubscribe you so you stop rec...