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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Email issue 15/05

We’re aware that some of our customers are having problems with their Tiscali email service. The issue only seems to be impacting email clients such as Outlook. The webmail service is working as normal.We’re sorry for any inconvenience this is causin...

Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

Privacy settings

Trying to access my email account. I wish to manage privacy settings but no button to accept my choices so cannot go further.Where is the button?

Continual phishing emails

Since Southern Water were hacked we have been receiving a lot of phishing emails from different email addresses with offers, e.g today one offering a cheap ninja from Sainsburys. Scam protection, virus alerts are switched on. Experian told us after t...

Jolylo by First Timer
  • 1 replies
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My email address has been hacked.

Spam messages were sent out on Friday asking contacts for money. I can no longer receive emails, and need to be able to set up a new email system

Spam blizzard

I'm paying £5 a month for this email and am being bombarded with spam messages - 12 today. There seems to be no spam filter where I can up the level of protection but I'm going to ditch this email provider if I can't find a solution. Any suggestions ...

Norton subscription expired

In the past few days I have received numerous emails stating my Norton subscription is due to expire.Is Norton protection part of TalkTalk hosted email account protection?

ABquery by First Timer
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Hi, i have had a tiscali e mail address for a long time with little problems from Spam. But this last week i am getting 3 or 4 a day. They appear to come from different organisations (last one Norton anti virus), but on resting mouse on the sender it...

jawatto by Participant
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Hi,I always check all originators email heading by expanding the (From title). Recently I have noticed attached in the (Reply To) line part using my name *******@( Checkred (?) if the mail is from TalkTalk. Open by expanding (Reply To) to se...

Bryyan0 by First Timer
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Resolved! Phishing emails regarding Talk Talk and McAfee

Over the last 48 hours I've received three phishing emails purporting to be from Talk Talk regarding my McAfee subscription ending. I don't use McAfee anyway, and the whole content was very suspicious, including spelling mistakes. I've reported it to...

JillyB by Popular Poster
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Recent influx of Spam

Hi I am sure I am not the only one with an email addresswho is once again being bombarded with spam emails 10-20 daily at times. Since the problem was sorted by Google and TalkTalk a few months ago I have little or no spam reaching my ...


Is talktalk changing email mailbox? 

A question about e.mails and security

Hi all. I know not to open obvious spam e.mails as it lets the spammers know my mail address is live and that I'm just inviting tons more of the stuff.When I forward possible phishing emails to and I can...

td123 by Whizz Kid
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Spam emails look like from me

All my contacts are receiving spam emails that look like they are from me. Is there anything I can do?

22helz by First Timer
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Account hacked

My TalkTalk mail account has been hacked, they have changed the recovery email so I cannot use that method to verify and reset my password. The last few digits of the mobile number that is registered as a recovery method seems correct however I am no...

Talktalk spam filters not working

Hi, I am concerned that talktalk's spam filters are not working correctly. We have two users (husband and wife) on our talktalk account, and over the last three days, numerous emails from one to the other have not been received at all. This is really...

LiffJon by Chatterbox
  • 23 replies
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Marked as Spam in error

How do I re-instate an e-mail address that I 'Marked as spam ' in error but does not show in my spam box ?alani2

alani2 by First Timer
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Error code (TT992)

I am also experiencing a similar error. Two email senders that I'm aware of who have previously successfully sent emails to my tiscali address are suddenly receiving email rejection messages. I can send to them but they can't reply. Here's the error ...


Error code (TT992)

i am now experiencing the same problem. TT992. Sadly, Talktalk customer services are about as much use as a chocolate Teapot They struggled to tell me what TT992 meant. Any help much appreciated.

Trebor52? by Popular Poster
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I had an email from Talktalk saying my account would be deactivated. Is this spam?

JoeyB by First Timer
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Spoofing & spam

Please can you tell me how much longer this situation will be continuing:Please Note - we have temporarily removed the create/delete mailbox functionality as we are performing some backend maintenance work on our email platform. Apologies for any inc...

megawatt by Conversation Starter
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Resolved! Scam Emails

I get around 5 emails a day when the sender is "my email address"; "". The bit before the @ varies in the number and sequence of the name. I cannot report it as spam through the app. as it would probably register my email...

Scam emails showing my email address as the sender

I'm having the same issue and totallyfed up. Talk talk seem incapable of intercepting emails that pretend to be something they are not while the free email accounts seem able to identify these. I've reported, fed back, used the chat, changed password...

Hiyki by First Timer
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Blocked sent messages

On my mobile all of my sent messages have a blocked sign next to them. I know that some of them went through. It says that the message was from a sender in my blocked list (when I open them) but surely I’m the sender. I don’t understand this but afte...

Sue201 by First Timer
  • 1 replies
  • 0 like