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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Can't Send Emails all Domains.

Hi All, if you can no longer send mail either using Webmail or another Mail Client. The first thing to do is to run a good quality Anti Virus and Malware scanner on all your internet connected devices. Once that's completed you must reset the passwor...

Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

Resolved! EMail Notifications

I am receiving emails informing me that I am accessing my talktalk emails using an out of date version of an email application. These will soon be no longer supported and I need to make updates to continue accessing my mailbox.It then asks me to veri...

Resolved! verifie account

I have had an email asking to verify my account or it will be disconnected. is this a scam as I have tried to login but my details are not accepted.

Lost content of address book

I have just had my email scammed. They managed to clear out my address book. How do I restore the contents of it?

SJB2605 by Visitor
  • 54 Views
  • 1 replies
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Forwarding Phishing emails

Hi,I have received a phishing email and have tried several times to forward it to phishing@talktalk.co.uk.Every time (no matter what device or browser I use or whether I include external images or not) I get an error message saying the email cannot b...

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stephen54 by Chat Champion
  • 333 Views
  • 10 replies
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Bombarded with emails about out of date version.

For the last two weeks I have been receiving numerous emails saying - Notify My TalkTalk email. Email notification NEW VERSION. We wrote to you earlier this year as we noticed you may be accessing your TalkTalk email using out of date version. They w...

GBy123 by Whizz Kid
  • 211 Views
  • 1 replies
  • 0 like

Bounced messages due to the Vade Threat List

I am a member of a club that uses Groups.io to communicate. It has a facility for forwarding a message posted on a group to all the members in the group. I have intermittently not been receiving messages forwarded by Groups.io because they have been ...

Scam email

I have just received an email from TalkTa/k asking me to click to avoid account shutdown and service interruption. (From II NET Support Team?i assume this is a scam. Just writing to raise awareness.

Mahler by Sightseer
  • 121 Views
  • 1 replies
  • 0 like

Spam Bomb

In the last hour, I have received over 700 emails from a variety of addresses.They offer me subscriptions, thank me for subscriptions, offer me password resets, offer all sorts of product and tech support. Many are in a variety of foreign alphabets.I...

Resolved! Spam using my late wife's name

I am getting spam messages from my late wife who has been dead for 5 years. How do I stop these, as they come from different addresses?

Changed look to reporting spam?

Hi, when I clicked on 'Mark as Spam' up popped a box I have not seen before. It read ..... "NEWSLETTER DETECTED.This is a newsletter. Would you like to unsubscribe, or mark it as spam?" followed by a choice of 3 boxes to click on. One for unsubscribe...

byeck by Popular Poster
  • 270 Views
  • 1 replies
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Scam allert

I received an Email this morning so called from TalkTalk " ACTIVATE NOW subscription termination notice.Please publish this as it is a SCAM ... DO NOT OPEN THIS EMAIL DELEAT IT STRAIGHT AWAY.MikeS86

MikeS86 by Conversation Starter
  • 185 Views
  • 0 replies
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Legitimate emails blocked by TalkTalk with a TT992 error

Hello, I work at an email service provider. Mail from one of my customers is blocked by TalkTalk / Tiscali with the error 552 5.2.0 sf6tsm4OTwfXgsf6tspDDo Content rejected (TT992). These are emails sent to optin recipients from a sender following bes...

SPAM

For a month or so, we've been getting SPAM from a specific domain. We checked the global blocklists and it looks like it's identified as a SPAMMER.Is there a way to block the domain and all mail from Live.AT? Or can it be blocked by Talktalk? Using l...

Jamiejvb by Participant
  • 385 Views
  • 3 replies
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Email address book hacked

My email address book has been hacked. I use Microsoft Outlook 2007 as my email agent Unfortunately this is due to me responding the email address below. Any help would be appreciated Thank You R A REMOVED FOR SECURITY REASONS TalkTalkYou are still u...

Received "I've been hacked" Email

I've received an email saying that my @talktalk.net account has been hacked and I need to pay $500 into a bitcoin account to ensure that personal videos and images are not released to my email contacts. Normally I would ignore such emails, but the bo...

Eail account will cease to exist

I keep getting emails which claim to come from Talktalk telling me to verify my email account. I have ignored them and forwarded to abuse@talktalk. The latest says unless I reply my account will cease to exisit on 27th August. I am worried that the n...

more spam emails to tiscali - be careful.

I seem to be inundated with spam emails - seems others may be receiving them too, which is worrying. 1. Latest today- Your 25 incoming mails were placed in pending status due to recent upgrade to our terms in order to received click on Revalidate. (t...

GBy123 by Whizz Kid
  • 186 Views
  • 0 replies
  • 0 like

Tiscali accounts

I have received an email purporting to be from tiscali saying that the old versions of tiscali.co.uk are closing and that I will not be able to send or receive email. Further in the 'website' they have misspelt the word 'passvvord' which makes me sus...

Privacy settings

Trying to access my email account. I wish to manage privacy settings but no button to accept my choices so cannot go further.Where is the button?

Continual phishing emails

Since Southern Water were hacked we have been receiving a lot of phishing emails from different email addresses with offers, e.g today one offering a cheap ninja from Sainsburys. Scam protection, virus alerts are switched on. Experian told us after t...

Jolylo by First Timer
  • 394 Views
  • 1 replies
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My email address has been hacked.

Spam messages were sent out on Friday asking contacts for money. I can no longer receive emails, and need to be able to set up a new email system

Spam blizzard

I'm paying £5 a month for this email and am being bombarded with spam messages - 12 today. There seems to be no spam filter where I can up the level of protection but I'm going to ditch this email provider if I can't find a solution. Any suggestions ...

Norton subscription expired

In the past few days I have received numerous emails stating my Norton subscription is due to expire.Is Norton protection part of TalkTalk hosted email account protection?

ABquery by First Timer
  • 636 Views
  • 2 replies
  • 0 like