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email support

Ask us about your TalkTalk email account and Webmail.

Spam emails

Ponkfur
First Timer
Private Message TalkTalk

on ‎06-02-2025 04:07 PM

Message 4 of 4

I am getting multiple emails purporting to come from TalkTalk, some saying my anti-virus is out of date, some my account will be closed etc etc. The sending addresses keep changing, though obviously bogus, so blocking just the address is no use. Surely TalkTalk can filter this out, it's beyond irritating!

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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to Ady-TalkTalk

on ‎07-02-2025 10:47 AM

Message 1 of 4

You'd think so wouldn't you. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Ponkfur
First Timer
Private Message TalkTalk

on ‎07-02-2025 10:46 AM

Message 2 of 4

Same problem I have, but the message header usually contains "TalkTalk", at least those should be filtered out?

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Ady-TalkTalk
Support Team
Staff
Private Message

on ‎07-02-2025 08:09 AM

Message 3 of 4

Hi Ponkfur, the problem the team are having blocking those mails is that they come from so many different sources. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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