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This is the place to be to ask any questions you have about your email
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Forum Posts

Current Issues

Tiscali and related legacy domain mail not receiving or sending - Tiscali DNS name servers were not responding on 23 June 2022 from around 06:00. One of the two tiscali name servers was restored at around 19:20. Although inbound mail was then being r...

The server is being maintained. 12Apr2022 Error - message could not be sent 13Dec2021
Gondola by Community Star
  • 409 Views
  • 1 replies
  • 0 like

Current Issues

Tiscali and related legacy domain mail not receiving or sending - Tiscali DNS name servers were not responding on 23 June 2022 from around 06:00. One of the two tiscali name servers was restored at around 19:20. Although inbound mail was then being r...

The server is being maintained. 12Apr2022 Error - message could not be sent 13Dec2021
Gondola by Community Star
  • 409 Views
  • 1 replies
  • 0 like

USING OUTLOOK ON AN IPHONE

Hi I wonder if someone can assist a non technical talktalk user. I have outlook on my laptop with talktalk emails, I have purchased outlook 365 and as such I want to have talktalk on outlook on my iphone to keep things synced ok I tried in vain today...

Resolved! email app not loading

These last few days (before Bank Holidays) my email app is not opening, error message `timed out click to reload`Have cleared History, cach, and cookies

Clive 15 by Team Player
  • 457 Views
  • 12 replies
  • 0 like

TalkTalk Mail : TalkTalk Mobile App v1.3

Hi @Ady-TalkTalk As of midnight 12/13 April the TalkTalk Mail App v1.3 appears to be failing to connect to the mail servers. Both send and receive for all mail accounts fail. The below error message is displayed. Has a decision been made to cease sup...

TalkTalk Mail app v1.3 12Apr2022.jpg
Gondola by Community Star
  • 818 Views
  • 10 replies
  • 2 like

Email not receiving on Mac Mail

I don't know if this is the same problem, but my Apple Mail fills all messages with ???? symbols. It seems to have happened since I upgraded to MacOS Monterey. Has anyone else had this? There doesn't seem to be a later version of Apple Mail. There is...

steveHG by Participant
  • 295 Views
  • 5 replies
  • 0 like

E-mail not working

I am having the same issue. Email fine on 2 March 2022 but since 10 March cannot get pop3 mail from my tiscali.co.uk account, outgoing smtp i fine. Tried setting up on alternate device but does not work pop3 or imap.

Emails not received

Has anyone experienced not receiving some emails?I'm experiencing this on my tiscali.co.uk email. Short story to fill in the gaps, I'm in the middle of ordering/buying something. I was on the phone to the sales guy earlier today, he asks me if I got ...

impy1980 by Popular Poster
  • 623 Views
  • 15 replies
  • 0 like

Office2010 - Unable to send email

I am using Office 2010 for emails. I am able to receive mail but unable to send. The email address I am using is a personal domain My email settings are as follows: Account Type - POP3 Incoming Mail Server - outlook.office365.com Outgoing Mail Server...

ChrisCRA by Participant
  • 208 Views
  • 4 replies
  • 0 like

Resolved! Emails disappearing from Gateway inbox

Over the past two days a number of emails have disappeared from my UK Gateway mailbox, and no longer appear either on mail apps or on webmail. It is not being caused by synching - they are just disappearing. Has anyone noticed anything similar? I am ...

Resolved! Problems with using email in Outlook - logins rejected

I have two email addresses xxxx@talktalk.net. I can access them both on Webmail to send and receive. Using Outlook, I can as of today access only one. The other will neither send nor receive. I have changed nothing in the Outlook account settings for...

SH talktalk receive.JPG
Flaneuse by Conversation Starter
  • 242 Views
  • 5 replies
  • 0 like

Email Down Again

I currently can't get emails either through outlook, Apple mail or by direct login. This seems to be a frequent problem with Talktalk as I am guessing it is not my settings as emails failed overnight when phone and computer switched off. Last time I ...

Login not possible

'Login not possible at the moment. Please try again later. (LGI-0005)' - The sign in authentication system is down 12 January 2022. Impacts both webmail and email client / app access.

Gondola by Community Star
  • 344 Views
  • 8 replies
  • 4 like

Resolved! Can't send Onetel emails using mobile

Hi I have been using Onetel for mail for years. I can use it at home (TalkTalk broadband) but I aim struggling to use it on my phone when I am not at home. Presumably the issue is authentication. Any ideas how to do this? Or do I just have to use gma...

AnthonyG by First Timer
  • 127 Views
  • 2 replies
  • 0 like

Resolved! Accessing @tiscali.co.uk email using Windows 10 Mail client

I am trying to help a blind client for the RNIB, who has broadband with TalkTalk and an old, working, tiscali.co.uk email account.She can access her email using the TalkTalk webmail App on Edge or Chrome, but the interface is too confusing for her vi...

Manage talktalk mail function unavalible

I have an old Tiscali email address and when I became A TalkTalk customer I was hoping to link this to the account in order to keep using it. however every time I try to use the "Manage TalkTalk mail" function I am simply greeted by a message that sa...

What is the recommended email client

I am using Thunderbird but seem to remember that TT was recommending another email client but I cannot remember its name.I would like one which displays only a certain number of emails (in IMAP mode) and not all those going back to the beginning of t...

Can't access my Tiscali emails for a full day now!

Webmail says:Unable to connect to e-mail server. Possible reasons: The e-mail server is (temporarily) down or there are network connection problems. Please try again in a few minutes. Please help as I haven't been able to access my emails for a full ...

Resolved! No password provided?

Hi. I am also now getting this no password provided error using iPhone mail app. However this has been working fine for years on my iPhone by just stopped a day ago with this error. Can someone help please?

IMAP email on an Amazon Fire HD10

I am setting up email on an Amazon Fire HD10 and see that you recommend using IMAP. There are 3000 emails in my account. Is there any way to only see those received in the last month? When I have used IMAP on a desktop computer they all download.Also...

Resolved! Text Size in TalkTalk/Firefox web mail listing

Does anybody have an ideas please? My Father-in-law, who is nearly 90, says that the text in his TalkTalk web mail changed a few days ago and he is having problems seeing it. He is using Firefox (latest version) on a PC and the text he is having prob...

bjayg by Team Player
  • 183 Views
  • 5 replies
  • 0 like