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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Email issue 15/05

We’re aware that some of our customers are having problems with their Tiscali email service. The issue only seems to be impacting email clients such as Outlook. The webmail service is working as normal.We’re sorry for any inconvenience this is causin...

Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

Webmail and email clients

Has anything changed regarding email usage on Outlook in the last few days?Up to last week I had Outlook up and running with both my talktalk and gmail accounts, but since re-installing Windows and Office, no matter what settings I try in Outlook (an...

emails

The providers login data to acess E_MAIL server mail.talktalk.ne seems to be wrong Can you please help

ufton by First Timer
  • 225 Views
  • 1 replies
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Unable to send email from iphone

I have just added my Talktalk email account to a new MacBook. Since then, I have been unable to send Talktalk emails from my iPhone. Initially it said that I needed to enter my password for the Talktalk account. Now it says ‘Cannot send mail: The sen...

cnps98 by Popular Poster
  • 249 Views
  • 1 replies
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Authentication failing Outlook and Webmail

That old stalwart of TalkTalk is back: That is in Outlook (full desktop version, not the "new" rubbish).That is when it is not repeatedly prompting for my password (again).Also getting "Unable to connect to server" on the email client on my Android p...

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Email setting on iPad iOS 17.7

Hi does anybody know the definitive email settings for IMAP on iPhone or iPad.iPhone running iOS 18 and iPad running iOS 17.7. thanks,

Big-T by First Timer
  • 269 Views
  • 2 replies
  • 0 like

Positioning of my email

I used to have a button whereas I could position my mail left/right or center This facility seems to have disappeared

Booty1+2 by First Timer
  • 234 Views
  • 1 replies
  • 0 like

Pipex email - recovering password

I have a dsl.pipex.com email accessed via Outlook (16) on my PC and via Samsung email on my android phone. On the PC, I'm getting a continual "internet email" pop-up requesting password input and it hasn't updated the inbox since this morning. The ph...

winmail.dat file

Hi,I have done some test email sending attachments JPEG, PNG and Word files from my PC to my android phone. When it hits my phone using either data or Wi-Fi it is a winmail.dat file for the name of all attachments on my phone. Yet when I send the sam...

Pash02 by Enlightened One
  • 439 Views
  • 4 replies
  • 0 like

missing mailbox

I was moving a mailbox to different list position and it has disappeared completely. How do I get it back??

andyt039 by First Timer
  • 214 Views
  • 1 replies
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TalkTalk email not working AGAIN!!!

I've not received any emails since 23:00 last night (Thursday). This happened the last time TalkTalk had overnight "system maintenance" despite your dashboard saying email is fine when it is anything but fine. At first last night I got the usual dial...

Not receiving all emails

I have suspected that for many a year that I do not seem to get all emails sent to me. I am so confused by it all? I have checked all my mail accounts on Linux laptop, androids phones and tablets using a variety of software and they just dont always ...

hotcakes by First Timer
  • 326 Views
  • 1 replies
  • 0 like

Tiscali email imap for andorid not working

I am trying to add a new email account using my tiscali email address to my new Samsung Galaxy A8 tablet. Previously I had the tiscali email set up on my Lenovo tablet (using the gmail mail app). I have tried manually setting up the tiscali email on ...

SMTP settings

My TT and Mozilla Thunderbird email settings recently changed completely, I was also due to update my PC from Windows 10 to 11. I have finally got my email address up and working but have lost all my emails from around 2016/18 to today (depending on ...

1Gavin by Chatterbox
  • 635 Views
  • 3 replies
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Unable to add account to MS Outlook

We are able to logon to email in Outlook 365 (latest version). I have now tried on 3 different machines (Windows 11, Windows 10, Mac OS Sonoma). Regardless of IMAP configurations it is not allowing the account. Password Strength is maybe not complian...

emails not sent or received

I can receive and send emails through my Talktalk account OK EXCEPT, suddenly, emails to and from my wife are not being sent or received. Has something changed?

pdg51 by First Timer
  • 845 Views
  • 8 replies
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Resolved! Setting up Talktalk email in Outlook 365 and keep old folders

Hi, We have a new laptop and would like to access our Talktalk email via Outlook 365 (on the old laptop we used Windows mail). Our old emails are helpfully filed under folders which we can see if we login to the webmail and would like this mirrored o...

MoosieBB by First Timer
  • 1271 Views
  • 6 replies
  • 0 like

failure to send to gmail

I have 3 accounts, 2 are tiscali.co.uk, 1 is worldonline.co.uk. They have identical details for sending, authorisation and receiving. Mail I send from the tiscali accounts does not reach gmail; mail from worldonline does. (Trust this does not overcom...

Keeping access to @talktalk e-mail's adress after leaving?

A member of the family has rang myself and told me there leaving Talktalk for another ISP. NOT ME LEAVING! They have been a number of "username@talktalk" e-mail adress that they want still use/keep access too. Is this possiabe??? I rember reading som...

Can't change email account login details

I'm having trouble receiving emails to one of my email accounts (beginning mhcu55). the error message is: "The entered credential or authentication information does not work or are no longer accepted by provider. Please change them." I can't find any...