email support

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This is the place to be to ask any questions you have about your email
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Forum Posts

TalkTalk Mail : Current issues

Some customer mailboxes are showing an internal server CLOUDLDAP-0003 authentication error that prevents webmail sign in. Email clients will also report a problem with sign in credentials. There is no user workaround. TalkTalk Support will raise a fa...

The server is being maintained. 12Apr2022 Error - message could not be sent 13Dec2021
Gondola by Community Star
  • 0 replies
  • 3 like

Post created for @JMBRIARHILL

Hi - I've just started to work from home & need to access my work emails from my home devices. I can log into email using 4G data but when I try to access from my Talk Talk WiFi, the servers are not available. I'm using IMAP - host name mail.xxxxx, P...

Divsec by Community Star
  • 5 replies
  • 2 like

Using Outlook on an iPhone

Hi I wonder if someone can assist a non technical talktalk user. I have outlook on my laptop with talktalk emails, I have purchased outlook 365 and as such I want to have talktalk on outlook on my iphone to keep things synced ok I tried in vain today...

Tiscali email not working on Ouitlook or Windows Mail

Using windows 10/64 Pro v 21H2,, I can access Tiscali email via webmail fine, but I have tried using WIndows Live Mail, Windows Mail (win 10), & Outlook 2010 (Client email!) but have been unsuccessful. Just get the error asking for the password to be...

Cannot receive emails via IMAP or POP3

Webmail works. SMTP sending works.Receiving via IMAP or POP3 hasn't worked since yesterday night. No settings have been changed.Please help , Nicholas.

Resolved! Cannot connect to Mail Server

Am raising my own issue as I had piggy-backed onto another thread.I was receiving all my mail fine yesterday into Outlook, but all this morning I cannot get any mail.I haven't made any changes to my setup at all and the error message is as follows:Ta...

oldtimer79 by Conversation Starter
  • 24 replies
  • 1 like

Emails not received

Has anyone experienced not receiving some emails?I'm experiencing this on my email. Short story to fill in the gaps, I'm in the middle of ordering/buying something. I was on the phone to the sales guy earlier today, he asks me if I got ...

impy1980 by Popular Poster
  • 15 replies
  • 0 like

Tiscali email won't send from ipad

wife's ipad won't send mail from account. It does receive mail. Her outlook account ( works ok.Message is something like can't authenticate. We re-set the password after Wednesdays drop out and again this morning.She has tu...

davep by Insightful One
  • 23 replies
  • 0 like

Resolved! Accessing email using Windows 10 Mail client

I am trying to help a blind client for the RNIB, who has broadband with TalkTalk and an old, working, email account.She can access her email using the TalkTalk webmail App on Edge or Chrome, but the interface is too confusing for her vi...

What is the recommended email client

I am using Thunderbird but seem to remember that TT was recommending another email client but I cannot remember its name.I would like one which displays only a certain number of emails (in IMAP mode) and not all those going back to the beginning of t...

Error message: Too many recipients

Hi, When trying to send an e-mail via IMAP thru Outlook, I often get the following error message: Your message did not reach some or all of the intended recipients. Subject: test Sent: 22/12/2021 08:24 The following recipient(s) cannot be reached: Ch...

CTBUK by Chatterbox
  • 2 replies
  • 0 like

Email issues.

Hi there, My TalkTalk email has suddenly stopped working on my Mac and iPhone and trying to log in to webmail gives me this error - Login not possible at the moment. Please try again later. (LGI-0005) Everything was working fine yesterday. All non Ta...

jre77 by Conversation Starter
  • 6 replies
  • 0 like

message did not reach some or all of the intended recipients

I originally sent a greeting email to my normal distribution list comprising 20 people half were delivered and the rest weren't with the postmasters returned email stating "Your message did not reach some or all of the intended recipients." Subject: ...

No Emails since yesterday - incoming server error

Hi, Currently on the same boat as other people with the incoming email server issue. My wife and I have email accounts on the domain. Mine isn't allowing incoming emails since early yesterday. But my wife emails are working fine. I can ...

GazW99 by Chatterbox
  • 11 replies
  • 0 like

Can't access my Tiscali emails for a full day now!

Webmail says:Unable to connect to e-mail server. Possible reasons: The e-mail server is (temporarily) down or there are network connection problems. Please try again in a few minutes. Please help as I haven't been able to access my emails for a full ...

IMAP email on an Amazon Fire HD10

I am setting up email on an Amazon Fire HD10 and see that you recommend using IMAP. There are 3000 emails in my account. Is there any way to only see those received in the last month? When I have used IMAP on a desktop computer they all download.Also...

Email down for 48 hours??

My main mailbox has been down all morning. I started a chat and was told to try again in... 48 hours! "It should be fixed by then." I didn't know if I should laugh or cry. As if it's remotely acceptable in this day and age to leave customers without ...

Glauco by Conversation Starter
  • 17 replies
  • 0 like

Tiscali Server

My Thunderbird email programme is telling me that the Tiscali Server is down. Is this correct

mikep6dd by Problem Solver
  • 12 replies
  • 0 like

Resolved! Error 0x800CCC0E Outlook cannot synchronize subscribed folders

Hi,Since yesterday my Outlook is not receiving or sending IMAP emails with this error: Task synchronizing subscribed folders for "my email address" reported error (0x800CCC0E): Outlook cannot synchronize subscribed folders for "my email address". Err...

Using Talk Talk Webmail with more than one account

I changed my name due to marriage and have 2 talktalk accounts. I have them both added and unified to the webmail so when I log in I can see emails for both accounts at the same time.However this week the email address that I am not logging in with i...


Tinyworld and Talktalk email issue

As of last night my Tinyworld and Talktalk email accounts can no longer receive or send emails using either Outlook or Mail apps. I have deleted accounts and recreated but keep getting error message re Check email and password and timing out to serve...

AnnieM70 by Popular Poster
  • 15 replies
  • 0 like

Can't connect Tiscali email to outlook

So i have a new Laptop, installed Office 365 onto it but no matter what i do i can't get it to connect to my Tiscali email account. I just get a message about not being able to log into the IMAP server.Can anyone help, i've used the settings i found ...

Setting up Onetel email account

I have just purchased new laptop and tried to set up my Onetel emai account using IMAP settings. It was not accepted. Can you provide me with correct settings, please?

PMidgley by Team Player
  • 7 replies
  • 0 like