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POP3/IMap settings not enabled

PaulW54
First Timer
Private Message TalkTalk

on ‎08-03-2025 04:48 PM

Message 2 of 2

My emails are not being received on my phone but are being received on my laptop. The error message I’m getting is saying the POP3/Imap settings are not enabled on my account. Is there a way to sort this as I have spent hours on the phone to customer service with no resolution. 
Thank you 

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk

on ‎08-03-2025 05:02 PM

Message 1 of 2

Have you checked your settings are up to date?

 

You can check here

 

https://community.talktalk.co.uk/t5/Articles/Email-settings-to-access-TalkTalk-emails/ta-p/2204399

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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