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Rejected for a policy reason 5.7.1

Bruce5
Participant
Private Message TalkTalk

Tuesday

Message 2 of 2

this is the second time this has happened. i am trying to send an innocent email to my house cleaner and TT have rejected sending it for a policy reason. no further explanation so impossible to edit the problem or to know what I have done wrong. last time it seemed to be because I used a particular word it did not like, beginning with 'b' and ending in coin. it is VERY frustrating. as well as previous problems with emails being downloaded multiple times yesterday.

How can I solve this?????????

sadly TT email is getting worse and worse. I have been a customer for - perhaps 10-15 years. next renewal I shall go elsewhere.

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1 REPLY 1

Divsec
Community Star
Private Message TalkTalk

Tuesday

Message 1 of 2

Hi @Bruce5 save yourself the hassle of getting a new ISP and get a Gmail or outlook account. Both are independent of ISP. 

The work involved in changing contact email addresses will be a one time pain.

 

TT are having a nightmare time with email at the moment, I suspect they are moving from one platform to another and all the legacy accounts are struggling.

I don't work here and all my opinions are my own.
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