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Broadband help

For queries about your TalkTalk broadband service.

Talk talk Hacked - Fastnet5364

Chunk74
Newbie
Private Message TalkTalk

yesterday

Message 2 of 2

Custom settings firewall. Has video2video hack . You can change the settings eventually it will allow you to delete the setting. 

 

If you cycle it will come back. It must be on the firmware. 

 

I have left it for 10 minutes to clear the cache. It's still there. 

 

So my question is how can I.flash the firmware. This sagecom router does not allow you to update? Nor reinstall you have to wait for an auto-update. 

 

Any ideas how to remove the hacked setting, permanently. 

Should i just abandon this sagecom fastnet router (and talk talk). You cant even use it as a modem owing to it being integral with the WiFi.  

 

 

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1 REPLY 1

ferguson
Community Star
Private Message TalkTalk

yesterday

Message 1 of 2

@Chunk74 

You cannot flash the firmware and are restricted to OTA upgrades whenever TalkTalk issue them.

 

Perhaps using custom firewall settings in the router are the problem?

 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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