Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi all.Continuing my TalkTalk saga as a new customer. I eventually got my service installed. Things are slow, so I ran a speed test today and as I thought, upload speed was onIy 5.3. I know this isn't a fibre connection but there isn't much I can do ...
For quite some time now (degradation over several months) we have been experiancing issues with our router more and more. This has ranged from extremely poor connection even though being in the same room as the router, to outright loosing connection ...
Recently I have been getting slow internet speeds between 3-5 when I was getting around 35 and I have ran a connection check and it has came up with a fault has been detected, I have tried to book an open reach engineer but the page isn’t looking for...
My broadband upload speed is so poor it is impossible to work from home. I can't even send emails without waiting. I have spoken to TalkTalk customer service and they gave me a new IP address (??) which solved the problem for about a week, but now th...
Hi.We currently have a old huawei router - HG633. we have had this for ,many years and when i managed to speak to someone on the phone from the talktalk team beginning of this year, they said this was the newest and best router they have(i am not tec...
I have been without Internet connection for hours now. Tried contacting chat, but they just gave me a general link and refused to answer any questions by passive-aggressively reposting that general link to my question. Online it says that there is an...
My talktalk router keeps dropping out and talktalk wont replace it, asked several times over the past twelve month for a new one. My router came up with a message about some thing had expired onmy mobile showing the date when I had it to present day....
Hi I am curious if anyone else has had issues since being migrated to talktalk from Shell. My service has been fine until about a month after the migration was completed. Since then my speeds have dropped from the guaranteed 25/6 mb to 12/2 mb/s. I a...
Hi I've been trying to run a speed test which I've now done but I'm not getting my guaranteed speed. When I've tried to look at my home connection it says that there is a job open and that I can't run a connection test until the problem has been reso...
I am about to loose the plot.I can't get any support on live support and i hate dealing with people 1000's miles away in a call centre who just read scripts. I am a Shell customer when i dealt with them it was a UK call centre. Last time i had issues...
i have a new router TP Link archer ax1500 WiFi 6, i have very limited knowledge want to know how to get it on the talk talk internet package i have as can only get internet on old talk talk router any ideas would be appreciated asap tried ringing tal...
Hi - do talktalk rate limit upload speeds?I've been on with support alot of the week who cannot help me because my speeds 'look fine' however when i try to upload to twitch, to work or to google drive i get less than 1mb - when i do a google speedtes...
Slow internet speed 20mbps
Internet speed slow 20mbps!!
Hello,my WiFi keeps kicking me out, it needs a boost back to its original strength..!!
Hi,been having issues with our broadband (fibre 65mb) connection useless at times.gets resonable download speeds but upload speeds have dropped from around 16mbps to max out at 0.7mbps. this drop has occurred as i was nearing end of contract period w...
Your on line checking system says that there is not an issue.I currently have no connection and having to use mobile. I have a very noisy phone line which is exactly the same problem I had a few weeks ago when you eventually sent out an Open Reach en...
Just been moved from shell energy to talk talk and the broadband speed is rubbish and costumer service is a joke...can I cancel my contract
I have acquired a second hand Wi-Fi hub 2 - as my fibre 65 contract is not due to end yet and the speeds for upload are slow on my devices. Will this Wi-Fi hub 2 work with fibre 65 - my current package? thank you
I am a long term customer of TalkTalk, regularly re-sign every couple of years & put up with their happy little habits of throttling & dropping broadband with 2nd rate routers.2 years ago I signed again for a superfast contract with a speed of 63 & a...
THE labels chosen are the main concern for this computer
I have had terrible broad band since mid Feb,. speeds as low as 100KB yes 0.1MB. I have had an active complaint open since March.last week Talk talk resolved the issue, by "playing in the background" and I got 30MBThis afternoon they closed the compl...
I have boosters etc and my main router is the worst as far as signal and it's likely my location. It London but somehow being close to the main road makes it hard, I tried many networks and no chance. What would you suggest I get to improve signal fo...
Hello, I’ve been stuck with the 6mb/s ish package for far too long and would like to know if it’s possible to upgrade to something a bit faster? thanks
HelloMy broadband speed is guaranteed at 16 but has been consistently less than this (4 at router; or 1 to the device!). What can I do about this? Can I reclaim money back from talk talk for this service for which I have notified the problem already?...