NEW ROUTER

[stefanp89]

i have a new router TP Link archer ax1500 WiFi 6, i have very limited knowledge want to know how to get it on the talk talk internet package i have as can only get internet on old talk talk router any ideas would be appreciated asap

tried ringing talk talk doesn't seem there is an easy way where a human will speak to me as always

[Michelle-TalkTalk]

Good morning,

Please let us know if you do need any further assistance.

Thanks @KeithFrench 

Michelle

[KeithFrench]

Assuming that this router is compatible to connect to TalkTalk's FTTC network, then this page may help:-

https://community.talktalk.co.uk/t5/Articles/Set-up-a-non-TalkTalk-router/ta-p/2205383 

I would ask the question though, if you are not familiar with setting up routers, why not just use the TalkTalk-provided router? Do you have some problems with your TalkTalk router?

[Chris-TalkTalk]

Hi stefanp89,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

[stefanp89]

it says my package is fibre when i login in. is there an easy way as i bought a new router and i presumed if i ring my ISP they would talk me through adding my internet router to this wifi network so it works sorry im a super newbie just need it sorted asap any ideas welcome thank kieth for a reply

[KeithFrench]

This is probably not going to be easy. First off though, what sort of package are you on & is it delivered over full fibre, fibre with copper to the house or copper all the way to the exchange?