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Set up a non-TalkTalk router

We recommend you always use your TalkTalk router and you'll get the best from your broadband using our award-winning Wi-Fi Hub. However if your router isn't from TalkTalk, you'll need to manually enter the connection settings for your TalkTalk services. To find out how to do this, visit your router manufacturer’s website or check your manual.

 

This table shows Fibre Broadband settings
Setting  Value
Username We use automated network authentication so there is no need for a username. You can leave this blank.
Password We use automated network authentication so there is no need for a password. You can leave this blank.
Transfer Mode/Loop Encaps PTM
VLAN ID 101
MTU 1500
DNS Set as automatic (or similar)
Priority 0
Authentication DHCP/IPoE

Once you've updated and saved your configuration, reboot your router.

 

Once you've updated and saved your configuration, reboot your router.
This table shows non Fibre Broadband settings
Setting  Value
Username This is your telephone number followed by  @talktalk.net. E.g. 1234567891 @talktalk.net
Password We use automated network authentication so there is no need for a password. You can leave this blank.
VPI 0
VCI 38
MTU 1432
DNS Set as automatic (or similar)
Encapsulation PPP over ATM (PPPoA) using VC-MUX
Modulation Type Auto

If you're using a non-TalkTalk router with our TalkTalk TV service, you'll need to configure Internet Group Management Protocol (IGMP) for it to work correctly. IGMP is the data that your TalkTalk TV box uses to enable Internet channels and not all routers support it.

To check whether your router is compatible, have a look in your router's settings for any options to configure IGMP. If you can see some, enter the router connection settings using the details below:

 

Once you've updated and saved your configuration, reboot your router and TalkTalk TV box. 
This table shows TV settings
Setting  Value
Username This is your telephone number followed by  @talktalk.net. E.g. 1234567891 @talktalk.net
Password We use automated network authentication so there is no need for a password. You can leave this blank.
Enable IGMP Enabled - If this option is not visible, try adding a second connection bridge using the VPI / VCI settings below
IMGP Proxy IGMP V2/V3
IGMP Snooping Enabled
VPI 0
VCI 65
QOS ubr
Encapsulation 1483 Bridged Only LLC
Bridge Type PPP

 

Is your router fibre ready? Some other routers are not compatible with fibre broadband. If you're using your own router ensure it's fibre compatible.

 

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