Set up a non-TalkTalk router

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We recommend you always use your TalkTalk router and you'll get the best from your broadband using our award-winning Wi-Fi Hub. However if your router isn't from TalkTalk, you'll need to manually enter the connection settings for your TalkTalk services. To find out how to do this, visit your router manufacturer’s website or check your manual.

Fibre broadband settings

This table shows Fibre Broadband settings

Setting	Value
Username	We use automated network authentication so there is no need for a username. You can leave this blank.
Password	We use automated network authentication so there is no need for a password. You can leave this blank.
Transfer Mode/Loop Encaps	PTM
VLAN ID	101
MTU	1500
DNS	Set as automatic (or similar)
Priority	0
Authentication	DHCP/IPoE

Once you've updated and saved your configuration, reboot your router.

Non-fibre broadband settings

Once you've updated and saved your configuration, reboot your router.

This table shows non Fibre Broadband settings

Setting	Value
Username	This is your telephone number followed by @talktalk.net. E.g. 1234567891@talktalk.net
Password	We use automated network authentication so there is no need for a password. You can leave this blank.
VPI	0
VCI	38
MTU	1432
DNS	Set as automatic (or similar)
Encapsulation	PPP over ATM (PPPoA) using VC-MUX
Modulation Type	Auto

TalkTalk TV settings

If you're using a non-TalkTalk router with our TalkTalk TV service, you'll need to configure Internet Group Management Protocol (IGMP) for it to work correctly. IGMP is the data that your TalkTalk TV box uses to enable Internet channels and not all routers support it.

To check whether your router is compatible, have a look in your router's settings for any options to configure IGMP. If you can see some, enter the router connection settings using the details below:

Once you've updated and saved your configuration, reboot your router and TalkTalk TV box. 

This table shows TV settings

Setting	Value
Username	This is your telephone number followed by @talktalk.net. E.g. 1234567891@talktalk.net
Password	We use automated network authentication so there is no need for a password. You can leave this blank.
Enable IGMP	Enabled - If this option is not visible, try adding a second connection bridge using the VPI / VCI settings below
IMGP Proxy	IGMP V2/V3
IGMP Snooping	Enabled
VPI	0
VCI	65
QOS	ubr
Encapsulation	1483 Bridged Only LLC
Bridge Type	PPP

Is your router fibre ready? Some other routers are not compatible with fibre broadband. If you're using your own router ensure it's fibre compatible.