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Set up a non-TalkTalk router

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If you have a router that isn’t from TalkTalk you'll need to manually enter the connection settings below. To find out how to do this, visit the manufacturer’s website or check your router manual.

 

Setting

Value
Username We use automated network authentication so there is no need for a username. You can leave this blank.
Password We use automated network authentication so there is no need for a password. You can leave this blank.
Transfer Mode/Loop Encaps PTM
VLAN ID 101
MTU 1500
DNS Set as automatic (or similar)
Priority 0
Authentication DHCP/IPoE

 

Once you've updated and saved your configuration, reboot your router.

 

 

Setting

Value
Username This is your telephone number followed by @talktalk.net. E.g. 1234567891@talktalk.net
Password We use automated network authentication so there is no need for a password. You can leave this blank.
VPI 0
VCI 38
MTU 1432
DNS Set as automatic (or similar)
Encapsulation PPP over ATM (PPPoA) using VC-MUX
Modulation Type Auto


Once you've updated and saved your configuration, reboot your router.

 

If you're using a non-TalkTalk router with our TalkTalk TV service, you'll need to configure IGMP for it to work correctly. IGMP is the data that your TalkTalk TV box uses to enable Internet channels and not all routers support it.

To check whether your router is compatible, have a look in your router's settings for any options to configure IGMP. If you can see some, enter the router connection settings using the details below:

 

Setting

Value
Username This is your telephone number followed by @talktalk.net. E.g. 1234567891@talktalk.net
Password We use automated network authentication so there is no need for a password. You can leave this blank.
Enable IGMP Enabled - If this option is not visible, try adding a second connection bridge using the VPI / VCI settings below
IMGP Proxy IGMP V2/V3
IGMP Snooping Enabled
VPI 0
VCI 65
QOS ubr
Encapsulation 1483 Bridged Only LLC
Bridge Type PPP

 

Once you've updated and saved your configuration, reboot your router and TalkTalk TV box. 

 

 

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