We recommend you always use your TalkTalk router and you'll get the best from your broadband using our award-winning Wi-Fi Hub. However if your router isn't from TalkTalk, you'll need to manually enter the connection settings for your TalkTalk services. To find out how to do this, visit your router manufacturer’s website or check your manual.
Is your router fibre ready? Some other routers are not compatible with fibre broadband. If you're using your own router ensure it's fibre compatible.
| Setting |
Value |
| Username | We use automated network authentication so there is no need for a username. You can leave this blank. |
| Password | We use automated network authentication so there is no need for a password. You can leave this blank. |
| Transfer Mode/Loop Encaps | PTM |
| VLAN ID | 101 |
| MTU | 1500 |
| DNS | Set as automatic (or similar) |
| Priority | 0 |
| Authentication | DHCP/IPoE |
Once you've updated and saved your configuration, reboot your router.
| Setting |
Value |
| Username | This is your telephone number followed by @talktalk.net. E.g. 1234567891 @talktalk.net |
| Password | We use automated network authentication so there is no need for a password. You can leave this blank. |
| VPI | 0 |
| VCI | 38 |
| MTU | 1432 |
| DNS | Set as automatic (or similar) |
| Encapsulation | PPP over ATM (PPPoA) using VC-MUX |
| Modulation Type | Auto |
Once you've updated and saved your configuration, reboot your router.
If you're using a non-TalkTalk router with our TalkTalk TV service, you'll need to configure IGMP for it to work correctly. IGMP is the data that your TalkTalk TV box uses to enable Internet channels and not all routers support it.
To check whether your router is compatible, have a look in your router's settings for any options to configure IGMP. If you can see some, enter the router connection settings using the details below:
| Setting |
Value |
| Username | This is your telephone number followed by @talktalk.net. E.g. 1234567891 @talktalk.net |
| Password | We use automated network authentication so there is no need for a password. You can leave this blank. |
| Enable IGMP | Enabled - If this option is not visible, try adding a second connection bridge using the VPI / VCI settings below |
| IMGP Proxy | IGMP V2/V3 |
| IGMP Snooping | Enabled |
| VPI | 0 |
| VCI | 65 |
| QOS | ubr |
| Encapsulation | 1483 Bridged Only LLC |
| Bridge Type | PPP |
Once you've updated and saved your configuration, reboot your router and TalkTalk TV box.
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