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For queries about your TalkTalk broadband service.

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SueWells
First Timer
Private Message TalkTalk
Message 5 of 5

How do I contact you?  all the numbers on your website give the signal of unobtainable.

i need to speak with someone about my account and I can't even go into my account as there seems to be some technical errors.

this is very urgent as I have  Skye TV box which does not seem to be connecting to the internet.  A representative from Skye is due today and I need to know my internet is working perfectly.

 

Please call me asap.

Thank you,

Sue Wells

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4 REPLIES 4

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 5

Hi @SueWells 

 

Do you still need assistance with this?

 

Thanks

 

Michelle

 

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 5

Hi Sue

 

I'm sorry to hear this.

 

Are all other devices connecting ok? Is this just affecting the Sky TV connection?

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 5

See also the service status dashboard:

 

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

Gliwmaeden2, a fellow customer.
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

Forum staff will not phone you.

 

03451 720088 is the number you need or try Chat, but a huge amount of the Internet is out of action today due to a global tech "glitch", @SueWells.

 

 Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.
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