recent degradation of connectivity (TalkTalk Wi-Fi Hub Version v1.05t)

[oldfogie]

My connection has been very good and stable for the last year (and more)
pinging quad9 ive been getting a reliable 18msec ping with very little jitter
recently its been very unstable and on 20-21 May I had an 8 hour drop-out, and had to restart the router.  Here you can see the results for those two days, now with much less consistent pings
has the router seen better days?

IP address TALKTALKCC34C4 pinging target 9.9.9.9 Hourly data : Date	Time	%Uptime	Uptime	Downtime	DropOuts	Ping Deciles Q1	Q5 (average)	Q9
20/05/2026	01:00:02	100	3600	0	0	18	18	20
20/05/2026	02:00:03	100	3600	0	0	18	18	19
20/05/2026	03:00:04	100	3600	0	0	18	18	20
20/05/2026	04:00:01	100	3600	0	0	18	18	19
20/05/2026	05:00:02	100	3600	0	0	18	18	20
20/05/2026	06:00:00	100	3600	0	0	17	19	20
20/05/2026	07:00:04	100	3600	0	0	17	18	20
20/05/2026	08:00:02	100	3600	0	0	17	18	21
20/05/2026	09:00:01	100	3600	0	0	17	19	21
20/05/2026	10:00:04	100	3606	0	0	18	18	20
20/05/2026	11:00:00	100	3594	0	0	17	18	20
20/05/2026	12:00:02	100	3600	0	0	18	18	20
20/05/2026	13:00:03	100	3600	0	0	18	18	20
20/05/2026	14:00:00	100	3600	0	0	18	18	20
20/05/2026	15:00:01	100	3600	0	0	18	18	20
20/05/2026	16:00:02	100	3600	0	0	18	18	21
20/05/2026	17:00:03	100	3606	0	0	18	18	20
20/05/2026	18:00:01	100	3546	0	4	18	18	20
20/05/2026	19:00:03	100	3600	0	0	18	18	20
20/05/2026	20:00:03	100	3594	0	1	18	18	21
20/05/2026	21:00:04	89	3228	366	1	16	16	18
20/05/2026	22:00:04	0	0	3600	0	0	0	0
20/05/2026	23:00:04	0	0	3600	0	0	0	0
21/05/2026	00:00:04	0	0	3600	0	0	0	0
IP address TALKTALKCC34C4 pinging target 9.9.9.9 Hourly data : Date	Time	%Uptime	Uptime	Downtime	DropOuts	Ping Deciles Q1	Q5 (average)	Q9
21/05/2026	01:00:04	0	0	3600	0	0	0	0
21/05/2026	02:00:04	0	0	3600	0	0	0	0
21/05/2026	03:00:04	0	0	3600	0	0	0	0
21/05/2026	04:00:04	0	0	3600	0	0	0	0
21/05/2026	04:46:34 wifi connection lost
21/05/2026	04:47:14 wifi connection active again after loss
21/05/2026	05:00:02	18	653	2898	3	4	4	5
21/05/2026	06:00:00	100	3516	0	7	21	28	31
21/05/2026	07:00:00	100	3528	0	6	21	30	38
21/05/2026	08:00:02	100	3606	0	0	21	31	38
21/05/2026	09:00:02	99	3509	6	7	78	115	152
21/05/2026	10:00:01	99	3349	24	18	68	135	205
21/05/2026	11:00:01	89	2836	342	35	81	159	223
21/05/2026	12:00:02	100	3495	0	9	90	171	260
21/05/2026	13:00:01	100	3488	0	9	77	137	199
21/05/2026	14:00:01	99	3310	6	23	23	57	81
21/05/2026	15:00:01	92	2871	222	41	36	102	163
21/05/2026	16:00:00	100	3304	0	24	24	71	115
21/05/2026	17:00:01	99	3330	6	22	43	79	113
21/05/2026	18:00:01	98	3168	54	31	90	152	215
21/05/2026	19:00:01	98	3231	36	27	43	97	137
21/05/2026	20:00:00	100	3342	0	21	28	66	118
21/05/2026	21:00:00	98	3141	54	33	25	61	107
21/05/2026	22:00:01	98	3278	54	22	68	139	216
21/05/2026	23:00:00	92	3094	264	20	70	137	200
22/05/2026	00:00:00	100	3576	0	2	82	159	236

[Gliwmaeden2]

It's something that you need to contact Talktalk directly about, @oldfogie.

There are no staff on here to look into your router's performance issues. You can run checks on your line by using My Connection from the Service Status Dashboard, but ultimately you need to discuss this on 03451 720088 or use Live Chat for support.