Broadband help

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Forum Posts

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Weak Security Warning on Apple IOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Resolved! need a new router

Hi, have had the same Talk Talk router for years, and it doesn't seem to be working well, broadband drops out, phones and internet radios can't connect for WifI etc etc Is there any chance we can have a replacement please? We have tried all the "turn...

nannyogg by Participant
  • 10 replies
  • 0 like

Ongoing problems with slow broadband speed

Please see attached.This issue has been ongoing for several months following an engineer visit and a new router installed.I have carried out all the checks TalkTalk suggest (as far as I am aware)Just powered down for over 30 mins and then connected d...

firmware upgrade slow home network

Hi, my #sagemcom #router has recently upgraded firmware to #SG4K100136 from ...2816t (I think) and the home network connection to NAS drive has become unworkably slow. The connection to the internet is fine but no better than before the update. Any c...

Slow Fibre65 Broadband - Some things to consider

I recently moved from Fibre35 to Fibre65 but my Internet speed didn't improve, after much investigation I resolved the problem but what I found during the exercise might help some others resolve similar issues. Firstly this is what I have in my house...

IPTV Blocked between 6 and 10

i have an IPTV subscription for Free to Air channels in other regions (which needs much bigger satellite dish to install ). But for the past 2-3 weeks consistently my traffic is being blocked by TalkTalk between 6 PM till roughly ~10:30 PM , when i s...

mohassan by Popular Poster
  • 8 replies
  • 0 like

Fluctuating speeds (70mb - 71kmb) and main website login issues

Any known issues to why I can’t log into the main website to view my service?Only lets me log into the community service.Wifi is fluctuating a lot on PS5 and mobile - from unusable speeds to top speeds. Any known issues nationwide or In the area CH2 ...

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Zonnks by Popular Poster
  • 9 replies
  • 0 like

Internet slows to crawl every evening

Hello. I have had a recurring problem where every evening my internet speed slows to ~1Mbps. Restarting the router sometimes fixes it, sometimes partially. It has gone back up to 17Mbps before, but today only 7. The Wifi Hub Black router is plugged i...

Fibre upgrade but no change

Hi, I hope someone can help. Our internet was upgraded to fibre a couple of weeks ago, which was no issue at all. The issue is that the actual service provided doesn’t seem to have improved.. the internet is lagging and freezing as much as it was wit...

Hwalker by Popular Poster
  • 10 replies
  • 1 like

Fast 5364

Hi ref sagem 5364 Any tips recommendations?To stop buffering via set-up box ( TT) firestick wired.My contract is up soon and although I pay for 67mbps.I only average 28mbps.The BT engineer told me the broadband hits my house at 30 end of story.I wish...

Please help me with a replacement router

Hello, I have been having intermittent internet connection for the past 2 days. It is constantly cutting in and out of connection and I urgently need this sorted. I work from home like most people now and I can’t have this issue. I have reported this...

Hannah 1 by Chatterbox
  • 10 replies
  • 0 like

Router power cable damaged

How do I go about sourcing a new power cable for the router.. mines damaged and every time the lead gets knocked the Internet goes off.

Vcs94 by First Timer
  • 4 replies
  • 0 like

Faster/better connection

Looking to move my router and was wondering if any tech types know which is preferable ,a longer internet cable and router nearer TV ,PS4 etc or keep router where it is and buy another ethernet cable? Also could I just buy a super router? Would it wo...

Bernard12 by Popular Poster
  • 2 replies
  • 0 like

Connectivity broken after automatic router update

Hi, So this night I've noticed that my router (TalkTalk Wi-Fi Hub now with version SG4K100130) is updating by itself. I've logged in to it and noticed the new, slightly faster, UI. But, unfortunately, it resulted with connectivity problems to UDP / R...

MichalP by First Timer
  • 15 replies
  • 0 like

Intermediate internet connection

Anybody else experiencing internet issues in Birchington Kent area. Internet went down Saturday evening around 11pm, cam back on briefly at 11:30pm then went off again. As of this Sunday morning the connection is intermittent at best. And why do Talk...

Dreadful connection - Cutting out

Hi,I have tried turning the router on and off, but the connection is still dreadful. Nothing seems to be wrong according to the service status but this is not true. It has been bad for the past 3 days. Devices have really weak connection despite bein...

possible router issues

hiIm using your award winning router and im on fiber65 Ive noticed that when i stream (All4 in HD) using talk talk power line adapters, connected to the router I have a PC also cabled to the router. when i run the speed tests Im getting 0.2 mb up as ...

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Router/ Poor wifi connection

Hi, I've had my current router since 2017 and over the past few months I am struggling with connecting my devices via WiFi. Connection speed into the modem is good and running around 40mbs on average, however, devices are running at a download speed ...

Steph091 by First Timer
  • 3 replies
  • 0 like

Broadband only got 1 mpbs or even slower

District: W140BJRouter: Huawei HG633 Claimed speed: 9MbpsTest: 0.5-3 Mbps, most of the time 0.5-1 MbpsEven slower than underground and Starbucks Wifi.Reboot is useless. TT Test claimed the connection to my device is poor but no solution is provided.

Router randomly dropping wired and wiFi connections

Hi,I'm working from home. My router and internet connection have been working fine for the past year or so. However, like many other people who've been posting over the past few days, I'm having issues with my router randomly dropping the connection ...

Wanderer3 by Popular Poster
  • 8 replies
  • 0 like

Unstable connection and slow speed from router

Hi, My router is dropping in and out with an unstable connection. I have 38Mbps in and only 7Mbps to my devices. Some devices on Wi-Fi and TV on ethernet but all are suffering the same slow speed. Last night TV wouldn't connect to streaming services ...

joneeboy by First Timer
  • 7 replies
  • 0 like

Slow internet speed to having zero internet connection

I’ve been with TalkTalk for just over a year now on an 18month contract. Every evening without fail after 8/9pm the internet slows rights down to the point that streaming Netflix etc or even loading a webpage becomes completely unusable and just has ...

Bmean by First Timer
  • 2 replies
  • 0 like