cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

email not downloading documents

ivanblandG740
First Timer
Private Message TalkTalk
Message 4 of 4

When looking at emails, attachments are not downloading, on MacBook using IMAP & outlook.

 

Also need to shut down & re start to send emails, I have deleted & re loaded account settings, any ideas?

0 Likes
3 REPLIES 3

Message 1 of 4

Yes the settings for tiscali are the TalkTalk ones. Only the TalkTalk ones should be used now. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

ivanblandG740
First Timer
Private Message TalkTalk
Message 2 of 4

Ady,

 

Tried re loading, also gone into webmail which I don't use & the emails I had deleted in outlook were still there, cleared all these, made no difference. Are the settings for Tiscali mail the same as talk talk?

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi ivanblandG740, is your mail working normally in webmail? Have you removed the accounts from outlook and then added them back as new accounts rebooting after each step? 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes