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Disconnecting outdated mailbox accounts

TAYP21
First Timer
Private Message TalkTalk
Message 7 of 7

Had an email supposedly from TalkTalk admin saying they were disconnecting my outdated mailbox accounts. Had to click a link to confirm email is still active which took me to a Dropbox account set-up page. Is this genuine ? Do I need a Dropbox account to continue using TalkTalk webmail?

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6 REPLIES 6

Message 1 of 7

Hi Keith!!, please start a new topic to help us keep track of the number of affected customers. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 7

Thanks for confirming this.

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Keith!!
First Timer
Private Message TalkTalk
Message 3 of 7

I have also received at least 4 emails saying the same…..v suspicious.sent a photo to TT phishing over a week ago and heard nothing.Tried to phone….couldn’t get past the questions…tried chat….BOT useless….

is it phishing….?  Looks like it to me.

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 4 of 7

Hi AlfredNewman, please start a new topic of your own so that we can track the numbers of affected customers. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

AlfredNewman
First Timer
Private Message TalkTalk
Message 5 of 7

I am receiving 10 messages a day asking me to verify my email account even though talk talk are no longer my email provider. I delete them as they come in but they won't give up.

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 6 of 7

Hi TAYP21, if you hover over the sender email address you'll see its not from TalkTalk its a phishing scam. Mark it as such and or delete it. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.