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email support

Ask us about your TalkTalk email account and Webmail.

Email service closing?

Rich57
Conversation Starter
Private Message TalkTalk
Message 3 of 3

I received an email message today saying "we are disconnecting your old version of our Mailbox email accounts as of Feb 6th 2025. You are required to re-login below and confirm your email is still active."

There's a hyperlink "Go to Login" which takes me to a dropbox URL.

The From address is southwell.candd@talktalk.net.

Is this genuine or a scam?

Richard
Firefox
Win11 Home
TB
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2 REPLIES 2

Billx
Enlightened One
Private Message TalkTalk
Message 1 of 3

@Rich57 

Yes, that's 100% phishing email.

I myself have never yet received a phishing email from a TalkTalk email address e.g. @talktalk.net.

Is that address between quotes "......." or between angle brackets, <......> ?

Bill

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

With an address like that, it can only be a phishing scam, and that one has been doing the rounds, @Rich57.

Gliwmaeden2, a fellow customer.
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