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Ask us about your TalkTalk email account and Webmail.

Chat line issues

761778
First Timer
Private Message TalkTalk

on ‎04-02-2025 09:35 AM - last edited on ‎04-02-2025 10:16 AM by

Private Message TalkTalk

Message 2 of 2

Hi

Received the following

Which I guess is not true.

Tried the Chat option and got to an agent but  after he made contact could not type anything into the chat box.  Tried multiple times, got message to reconnect and that did not work either So sorry to agent I was unable to communicate with.

Confirmation that the e mail received is rubbish would be appreciated.

TalkTallk
For Everyone

 
We are disconnecting your old version of our Mailbox email accounts as of February, 6th 2025.

 

You are required to re-login below and confirm your email is still active.

 

REMOVED L8NK FOR SECURITY

 

Do not reply directly to this email as you won't get a response

Thanks,
@ 2025

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fr8ys
Community Star
Private Message TalkTalk

on ‎04-02-2025 10:14 AM

Message 1 of 2

Hi,

It's a scam.

If you hover over the senders details it's also unlikely to be a TalkTalk email address.

Whatever you do, do not click on any links.

TalkTalk have requested that spam mail be reported to them.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....
Thank you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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