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email support

Ask us about your TalkTalk email account and Webmail.

Chat line issues

761778
Newbie
Private Message TalkTalk

4 hours ago - last edited 4 hours ago by

Private Message TalkTalk

Message 2 of 2

Hi

Received the following

Which I guess is not true.

Tried the Chat option and got to an agent but  after he made contact could not type anything into the chat box.  Tried multiple times, got message to reconnect and that did not work either So sorry to agent I was unable to communicate with.

Confirmation that the e mail received is rubbish would be appreciated.

TalkTallk
For Everyone

 
We are disconnecting your old version of our Mailbox email accounts as of February, 6th 2025.

 

You are required to re-login below and confirm your email is still active.

 

REMOVED L8NK FOR SECURITY

 

Do not reply directly to this email as you won't get a response

Thanks,
@ 2025

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk

4 hours ago

Message 1 of 2

Hi,

It's a scam.

If you hover over the senders details it's also unlikely to be a TalkTalk email address.

Whatever you do, do not click on any links.

TalkTalk have requested that spam mail be reported to them.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....
Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
© TalkTalk 2025