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email support

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Emails being blocked

petergam
First Timer
Private Message TalkTalk
Message 5 of 5

Some of my emails are not being received.

There's no commonality, i.e. all have different isps.

I've had intermittent problems for a long time now but the extent of it is only now coming to light.

Various people have tried fixing it and the on-line chat was a complete waste of time.

 

 A second problem is that I can't login to my emails from my mobile.

 

I use a Macbook with Ventura and Chrome and Apple Mail and a Samsung Note 10

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4 REPLIES 4

Arandora
Super Duper Contributor
Private Message TalkTalk
Message 1 of 5

H1 Ady

Overnight I received a message from the sender to say he is now receiving my emails.

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Message 2 of 5

Hi Arandora, please start a new topic and provide as much information as possible. Send me a personal message with the sending and receiving email addresses.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Arandora
Super Duper Contributor
Private Message TalkTalk
Message 3 of 5

Same thing is happening to me except mine is the only one which has been returned from a list of addresses from the sender. I've checked that the sender is not in my blocked sender list and have added him to my safe sender list.

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi petergram, could you send me a personal message with the affected email address so that I can run a scan to check for you. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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