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email support

Ask us about your TalkTalk email account and Webmail.

Email blocked: "550 5.7.1 Reject for policy reason"

Kilonova
Conversation Starter
Private Message TalkTalk

3 hours ago

Message 2 of 2

My wife has a Lineone.net email account and she received an email today from yourbill@billing@talktalk.co.uk providing a breakdown of her February bill.  There was nothing unusual about this.  But when she tried to forward it to my Lineone.net email address, she immediately received a "Undeliverable" email warning from "System Adminstrator" stating that  my Lineone email address cannot be reached due to the following reason: "550 5.7.1 Reject for policy reason".  She tried again but received the same blocking message.

 

Does anyone know what could be causing this?  Is it the TalkTalk mail server?

Kilonova
(Two neutron stars walk into a bar, and then realise the gravity of the situation... 🙂 )
0 Likes
1 REPLY 1

Billx
Enlightened One
Private Message TalkTalk

18 minutes ago

Message 1 of 2

Yes, there's never enough information in these messages.

There is always at least 2 systems involved,

the sender's outgoing server and the recipient's incoming server.

And there is always 2 system administrators or postmasters.

It would be nice to know which.

Regarding the 'Reject for policy reason', it would be nice to know who is doing the rejecting.

And regarding the 'reason', it would be nice to know what that reason is.

 

Bill

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