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Phishing email confirmation emails

stephen54
Chat Champion
Private Message TalkTalk
Message 3 of 3

Hi,

 I had a phishing email several days ago and went through the correct procedure of reporting it to Talk Talk, sending the phishing email as a saved file.

The email was successfully sent (3 times using the Talk Talk web app) over the following days, but I have never received a confirmation email saying it arrived. The last time the email was reported was Friday 10th January.

I have reported other phishing emails since then and the confirmation email arrived a few minutes later, as expected.

Can I assume the email has been received by Talk Talk?

Regards 

Steve
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2 REPLIES 2

Message 1 of 3

Hi @Billx ,

I think I tried that, but I will try it again. Thanks.

Steve

Steve
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Billx
Enlightened One
Private Message TalkTalk
Message 2 of 3

No, I've always received a confirmation.

Perhaps delete your saved file. Resave it. Open a new email, attach it, and resend it.

 

Bill

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