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Phishing emails

RochdaleJohn
Visitor
Private Message TalkTalk
Message 5 of 5

Before deleting them I normally forward phishing emails to the Cyber Security Agency nationally, or to TalkTalk if it purports to come from TalkTalk. I use Outlook on an iPhone or Windows laptop. For about 3 weeks, when I try and forward the email it won’t send and just stays in the Outbox. ‘Unable to send message’ is displayed. I’m concerned that no action can be taken against the senders if I can’t report the phishing/scam messages. I did try emailing a question to phishing@TalkTalk but got no reply.

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4 REPLIES 4

RochdaleJohn
Visitor
Private Message TalkTalk
Message 1 of 5

Thanks again @Gliwmaeden2. Yes, I could send a screenshot. I’d also have to bring up the properties of the sender, copy them and include them in the text of my email. It would work, so I’ll do that unless I see other suggestions. But it’s more convoluted than the way that used to work fine - forwarding. TalkTalk only suggest sending an attachment.

Message 2 of 5

Screenshot and attach that to send, so it doesn't have to be saved as a "live" file?

Gliwmaeden2, a fellow customer.
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RochdaleJohn
Visitor
Private Message TalkTalk
Message 3 of 5

Thanks @Gliwmaeden2 . Maybe it can be done another way, but I think I’d need to save the scam message on my device to be able to attach it to a new email? I used to be able to forward them, but think TalkTalk has introduced something which now prevents this.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

Try sending it as an attachment, @RochdaleJohn.

 

 

Gliwmaeden2, a fellow customer.
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