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Tiscali.co.uk email service being stopped although I have a contract paid up?

FlyingBrick3
Conversation Starter
Private Message

3 hours ago

Message 2 of 2

I use Tiscali.co.uk for many years but recently have had a email stating that as I am not a paid up customer the service use of Tiscali.co.uk is being taken over and I will have to pay extra for a third party company to keep using my email address.

The page on the website looks official.

Can anybody throw any light on this please. Is this true or a very clever hack?

Any help gratefully received.

FlyingBrick
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ferguson
Community Star
Private Message TalkTalk

2 hours ago

Message 1 of 2

@FlyingBrick3 

You may have received the email in error, as noted at the top of the help article here.

 

If you want to check further you will need to contact TalkTalk directly, see the link at the foot of my post.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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