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Online security

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My Security

Michaelco
Popular Poster
Private Message TalkTalk

on ‎01-04-2024 10:41 PM

Message 3 of 3

I can log in to my account but My security does not work. When I select it, I get the message below. I have tried the chat, but My security still does not work. Please can someone fix this!!!!!

 

This site can’t be reached

Check if there is a typo in servicetalktalkcoukaccount.

 

  • If spelling is correct, try running windows network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN
mc
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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎02-04-2024 10:01 AM

Message 1 of 3

Michaelco, could I just check that you're using this URL  MyAccount (talktalk.co.uk)?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎01-04-2024 11:05 PM

Message 2 of 3

Thanks for starting your own thread, @Michaelco.

 

Essential to complete details. See instructions here:

 

https://community.talktalk.co.uk/t5/Security/Security-settings-page-not-loading/td-p/3014647#M23800

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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