cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Online security

Get answers and information about our security products.

Security settings not loading

RetroDan
First Timer
TalkTalk
Message 4 of 4

Hello, my internet was turning off every Sunday at midnight which caused much confusion (!) but I’ve found out that it’s to do with the homework time security settings - unfortunately when I log in to my account, the security page comes up with a technical error. I’ve tried this on 3 browsers, cleared cache etc but still can’t access my settings. Would it be possible to have this feature switched off for me at all?

many thanks in advance! 

3 REPLIES 3

Message 2 of 4

Hi Arne, that’s worked and I can now get in to my security settings, thanks so much! 

0 Likes

Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi RetroDan

 

Homework time is showing as off now, 

 

Can you try again to get into My Account.

0 Likes