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Forum Posts

Weak Security Warning on Applie IOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - This network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Work VPN (remote access) has stopped working.

Hi can someone help please. I have been using remote desktop to connect to the work server for over 3 years now it stopped working last week. I am using Sagecom FAST 5364-3 T8, software version SG4K100136

Can't connect to VPN

Hi, I used to be able to connect to work VPN without any issues, I have seen posts regarding the update of the router firmware which resolved the issues. I posted on the forum, however, somebody removed it because my signature was my email, however, ...

No-IP Dynamic DNS

Has anyone set up a VPN connection to there home network using No-IP DDNS, is it even possible with the standard TT Router. There seem very little to configure and i cant find definitive setting for my Vigor Router that works wit TT fibre 65 Any help...

VPN hasn't worked since Saturday

I can't connect to my employer's VPN since Saturday. I've seen many other posts having a similar issue and I need help. I've seen @Karl-TalkTalk @Debbie-TalkTalk have been solving these issues. I've tried to speak to live chat but they haven't been a...

Unable to connect to company VPN after Bank Holiday Weekend

@Debbie-TalkTalk I was able to connect to company VPN on Friday but not sure if there have been any updates over the weekend but I am not unable to connect to my company VPN while connected to my talktalk router. I have a sagecom router which was rep...

DilanB by Repeat Guest
  • 8 replies
  • 0 like

Work VPN stopped working

I have been using my work VPN for several years at home using TalkTalk but it stopped working last week. I can connect if I use my mobile data so it must be TalkTalk that is blocking it. I see that others have had similar issues recently but I'm not ...


I am in a similar predicament to other recent posts, I can no longer connect to my works VPN. It was working fine last week buth this Thursday failed to connect. Our support team at work has done all the checks their end and there are no problems. I ...

Redshift by Popular Poster
  • 7 replies
  • 0 like

PPTP VPN stopped working overnight

Hi Guys, I have been working from home for many years now connecting to the office via a PPTP VPN connection that has suddenly stopped working overnight. Using a 4G EE dongle that I have, I can confirm that the same laptop and VPN settings work as ex...

gtsos by Sightseer
  • 9 replies
  • 0 like

Also unable to connect to work VPN

Hello, like many other users following the Hub firmware update last weekend I am unable to access work VPN any more. Could you please resolve the problem at the earliest convenice.(see for example this thread). In the future, could you please refrain...

marekr by Newbie
  • 7 replies
  • 0 like

No longer able to connect to works VPN

Hi, I started work this AM from home and when I went to log onto the works VPN as normal I got the following error:The network connection between your computer and the VPN server was interrupted. After reading through the forums, I believe there has ...

Missdpd by Sightseer
  • 3 replies
  • 0 like

Unstable VPN

I am connected to a Pulse Secure VPN system via my Windows 10 work PC. My VPN connecting keeps dropping often. I have a eero 6 system with extenders. I noticed my mobile drops connecting sometimes as well. It is quite annoying.

VPN Azure Client

Hi there, I start working from home on the 25/04/22 and have been trying to set up everything on my desktop but one thing I can't sort out is connecting to the vpn as this is required for this job, so I've googled this situation and come across a lot...

Xbox live, vpn, PS4, no interaction with external devices

Hi there All of a sudden we are unable to use a vpn for working from home, our alexas won’t interact with each other, my children can’t interact with their friends on Xbox live and PS4, we can’t even use video call via WhatsApp. We have had our line ...

FAST 5364 router flashing orange light / VPN issue

I've seen a surge of these faults being reported in the last week and this is the cause, speaking from personal experience as this happened to my router on Thursday. Talktalk have been rolling out a firmware update to the FAST 5364 router. The update...

larky by Conversation Starter
  • 14 replies
  • 2 like

Company VPN no longer working

Hi, I've been using our company VPN to work from home, but in the last week it has stopped working entirely. I see from a few other posts here that the problem is caused by the SG4K100130 firmware update - which is what my router shows as being its c...

beks1 by First Timer
  • 3 replies
  • 0 like

Firmware upgrade due to VPN issues

Hi i am having issues with my vpn connection and looking through the posts on these forums it seems i need an upgrade for my router firmware.My current router version is SG4K100130 (VPN broken).It seems like i need updating my router version to SG4K1...


Hi,my VPN connection to work has stopped working and I am getting a message “A connection to the remote computer could not be established, so the port used for this connection was closed”. It was working fine until yesterday and hasn’t worked since. ...

Cannot connect to work VPN since last week.

As others have experienced, since last week I have been unable to connect to my work VPN. I would appreciate a firmware update to remedy this. I can apply it myself if you can send it, or a remote update is fine also. TalkTalk Wi-Fi Hubversion SG4K10...

tofljo by First Timer
  • 3 replies
  • 0 like

Unstable LAN since rejoining TalkTalk

Hi there, I was previously a TalkTalk customer in 2018-2020, and had a nice stable network setup during that time - a mix of wired and wireless devices all sitting on a 10.x subnet, pi-VPN server with a static route set in router for LAN access when ...

Mr-Burns by First Timer
  • 3 replies
  • 0 like

Resolved! VPN December 2021

I cannot connect to VPN from 9th December 2021. Checked by Company IT support and found to be ISP problem. I have had several chats with TalkTalk support, and eventually have been told it is a firmware issue on my Sagemcom router, which started on th...


Just like Reuben Neves reported his Talk Talk router is blocking his work VPN, I have the exact same issue. Again, my work IT department had checked my router settings as well...

andyau by Chatterbox
  • 10 replies
  • 0 like

VPN not working

Hi Have tried unsuccessfully to resolve my vpn issue. Have been through my very competent IT DPT and my laptop connected to the vpn via other systems.I have been through the BOT several times on your system to then be passed to a chat and told we don...

VPN Remote Desktop Not working since 7-8th Dec

Hi Debbie, I am having connection issues with my VPN connection to work from home. Despite spending hours with the TalkTalk technical team over the last few days they weren't able to help. One of them said they will send me a new router 4 days ago bu...

varvinda by First Timer
  • 3 replies
  • 0 like