Cannot connect to work cisco anyconnect VPN

[mxxek]

Cannot connect to work cisco anyconnect VPN. My mobile hotspot works and all other internet connections. 

[Michelle-TalkTalk]

Hi @mxxek 

How are you getting on? Do you still need assistance with this?

Thanks

Michelle

[Michelle-TalkTalk]

Good morning,

Can you please update your community profile to include your:

• Name
• TalkTalk Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[ferguson]

This is a known issue with certain router firmware, if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond., they should be able to fix this for you.