Get expert support with your Fibre connection.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hello, TalkTalk peeps Every few days I have an issue with one of my devices - Samsung Galaxy S22 - having connection problems. I'll try to get online and am unable then I'll check the phone Wi-Fi settings and it will say connected without Internet....
Might seem very simple to most but................ HOW DOES ONE CHANGE THE NETWORK NAME & PASSWORD??????
Hi Everyone, I’m experiencing frequent disconnections from my home Wi-Fi when using my plastation portal, specifically on the 5GHz band. My setup is as follows:Connection Type: Fibre to the cabinet (approx. 70 Mbps download speed)Router: Sagemcom Sup...
Is it better to use your own router rather than Talktalks WiFi Hubs?
I have a Sagecom Fast 5364 Router and I set the 5GHz channel of my WifI to AUTO so it selects on a separate channel from my next door neighbour who has a powerful router signal at channel 100.However every time I do this it reverts overnight to chann...
Any one else in ws7 with no broadband
After a power outage the router power light comes on for about 10s and goes off for about 20s. I’ve disconnected from wall socket for 30s, and reset for 30s to no avail.
Hi there, I don't know if this is the right section but I have a weird problem that started earlier today. I'm using Cyberduck FTP software to connect to websites on a particular hosting company's servers and it's been working fine for years. Suddenl...
I live in a smallish bungalow. Broad band does not reach my bedroom. 11yards away. I have been using a TP link. About 9 years old. This has stopped working. Bought a new set. Cannot get it working
What’s the best router to buy for my fibre 250?
Could a Network team member please switch off my wifi optimisation. My TalkTalk FAST5364 router does not give me the ability to stop my router changing wifi channels at 2.4 GHz which is causing me problems with my neighbours wifi (they conflict). The...
Hi there,Writing on behalf of my parents (their details are in my private notes)Their power went off temporarily last night. Since then their TalkTalk router won't get beyond the 'flashing orange' stage.Have tried both resetting and powering off for ...
I am trying to connect my defender mini smart plug to the smart life app. The advice is to change wi-fi to 2.4G Hz. However I am not able to log in to my wifi hub using the username and password provided with the router. I dont know how to log in to ...
I recently signed up to a new 24m contract but because we have wifi signal strength problems, I add the Total Home Wi-Fi Booster add on for £8pm, which claimed to use wifi repeaters like eero mesh to get wifi signals all around your house. It is now ...
A couple of months ago I changed to Fibre 150. All my devices are working perfectly except for my iMac. I usually connect it via ethernet but recently tried to connect by wifi. It won't connect. I spent an hour on the phone yesterday with Apple Suppo...
Have just signed up to new 2yr deal and received a new router, TTSCOMFAST5364-4.T8. But only c.6 months back an engineer replaced my old faulty router with a TTSCOMFAST5464-2.T4. Everything is working OK, is there a material benefit in installing the...
Hi all,Just as the title says, is anyone else having problems today? Bolton, Greater Manchester here. If I have posted in error in the wrong section, my apologies in advance. Thanks.
I need to add a new smart-plug to my network which means temporarily disabling 5Ghz. With only 2.4Ghz enabled, no devices can connect to the 2.4Ghz network, I tried multiple phones, PCs and tablets & nothing will connect afresh to the 2.4Ghz network....
After upgrading to fibre optic the WiFi within my property is very poor compared to the old broadband. Two rooms 'poor' reception and also failure to connect (mobile) on entering the property, outside areas no signal whereas previously good signal, o...
Internet box flashing Amber since last night have tried restarting it unplugged it and pressed the restart button
When I turn off my laptop the internet connection is on but when I turn it on again the connection is lost. This is a recent issue and something I can't resolve except to set up the connection every time I turn on the laptop.
I have Fibre 35 Internet and, looking forward when I am converted to VOIP in the future, I have the following question:My router and DECT phone base unit are some distance apart and it would suit me better to use the BT ATA adapter (V2 X16-G90 ) whic...
I have Fibre 65 with the Sagemcom talktalk router. I need to solve the dead spots in my house and came across the eero 6 router and extenders. My question is, can I purchase an eero 6 router and plug it in with my Fibre 65? Or do I have to have a Tal...
Had a powe cut last night internet working fine today until 3.30pm router is showing 3 green lights and still no connection