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FIbre Support

Get expert support with your Fibre connection.

Forum Posts

Weak security warning on AppleIOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Weak security warning on AppleIOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

WiFi and chat

Why is nobody answering chat line .?Why can't I do a speed check anymore?Why does my WiFi keep having problems?Why is nobody in talktalk helping me ?

WiFi hub

I had a Talk Talk WiFi hub. Of late it keeps tripping out. I have tried to reset as advised. However the white light on the left is showing, but the red light just keeps flashing constantly

Cannot connect to DHCP server

Ok, so my fibre broadband stopped working on Thursday 15th February. Went through the live chat to try to fix the issue. Restarted Eero router, restarted ONT box, factory reset of the Eero router, but none of that worked. I tried a second Eero router...

Wifi suddenly starts dropping out and speed to device is poor

In the last couple of weeks I've noticed a big reduction in our wifi. My phone keeps cutting out with server unreachable and the speed to device is showing as poor. My TV was also pixellated until the lady at Talktalk tried to help last night. It was...

Lymmie by Popular Poster
  • 261 Views
  • 13 replies
  • 0 like

WIFI randomly disconnecting on devices

Hello. For the last couple of months, devices connected via wifi to our TalkTalk Wifi-Hub are disconnecting randomly. You have to either disable wifi and then enable it again, or it comes back on its own after a minute. Other wifi devices still work ...

Flashing red light

Keep getting a flashing red light on my router (sagecom) and Internet goes down. Tried restart and unplugging, its just doing same thing.

FayDB by Newbie
  • 94 Views
  • 1 replies
  • 0 like

Fibre 65 router not working

My WiFi router has been blinking orange since the 15th of February. I did a connection and line test online, and it said there was an issue, then later it said it was resolved by an engineer. However, it wasn’t so I rang up, and after doing whatever ...

moving home

Hi, if I move home, do I need to bring the router to new home?

WiFi

My WiFi stopped working this morning. I've tried switching it on/off - no response. The cable connection still works.

user365 by Newbie
  • 133 Views
  • 2 replies
  • 0 like

Intermittent Wifi

In the last couple of week my Wifi keeps cutting out, both myself and my partner work from home. The first year it was great but just lately its got really bad and is affecting all devises that require internet (laptops/Alexa/TV anything that require...

Using Deco Mesh WiFi with FAST 5364

Hi,I have recently started using a Deco Mesh WiFi instead of the WiFi built into the FAST5364, which I have switched off. I still have several devices connected on wired connections, either direct to the back of the FAST5364 or via a switch, eg Deskt...

MC101 by Newbie
  • 201 Views
  • 5 replies
  • 0 like

Fibre 150 - wifi hub no light

Hi i have been trying to deal with this for the last 3 days but not getting anywhere. since Sunday night I have had no wifi. When I went to check the box, there is no light on the wifi hub. i have checked the socket and it works. I have done all the ...

Fibre 900 slow wifi speed

I've just upgraded from fibre 500 to 900. With the 500 I was getting approx 500 download and 500 upload with either ethernet or WiFi. Now on the 900 I'm getting 940 download with ethernet but only 500-600 on WiFi (upload is only 109 with either conne...

No connection every night

My fibre 65 is down every night between 00:00 and 02:00. It's getting me really angry. Never had issues with any other providers. Why is talktalk so unstable?

Resolved! Red light on my router - please help

Hi I’ve got a problem with my Sagecom-FAST5364 and hope someone can help me. When I went to work this morning at 9am my internet was fine and no issues apparent. I noticed a problem when my Alexa replied to my message prompt with a “the internet is n...

WIFI NOT CONNECTING TO 2.4GHZ DEVICES

HiMy router has suddenly stopped operating on the 2.4Ghz WiFiDevices can connect to the 5Ghz channel OK, but not the devices that can only use 2.4GhzHave power recycled the router but still same.Can I be sent a new router please as it seems to have g...

danny0367 by Conversation Starter
  • 908 Views
  • 24 replies
  • 0 like

Fibreoptic use on 2 sites

can i use my? broadband connection at 2 different houses ( locations ) I mean same broadband connection at 2 different locations .

TKHAN by First Timer
  • 115 Views
  • 1 replies
  • 0 like