Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Good afternoon, Our Wi-Fi has stopped working, the router/hub just has an orange flashing light. This has been the case for about 24 hours now. We have a city fibre connection, there appears to be nothing wrong with it and all lights are on. I have r...
I am having trouble with low speed to my Apple devices. I have run a Talktalk speed test, which shows good speed to the router, but poor speed to both my iMac (52Mbps) and my iPhone 13 (9Mbps). I am on Fibre 65. The router is Sagemcon TalkTalk Wi-Fi ...
Dear Talk Talk Please can you assist with the below - I literally cannot waste another few hours on the phone or live chat. I have had an issue with my WIFI now for quite sometime whereby the signal drops out and buffers. I contacted Talk Talk who co...
Wifi speed has been very bad this last week. tv, phones etc failing, We used to have 13+ speed but its gone down to 10 (#fibre 35 nowhere near!)
Hello, Please can the WIFI Optimisation be turned off on my router. About 3 weeks ago I set this to to channel 6, however since last weekend it has moved back to channel 1, and then again last night after I manually set it to channel 8. WIFI Channel ...
I have a split network on my router 2.4/5ghz as I have smart devices. Is it best to have both on a rotating or fixed ip and will this affect my smart devices if I do. Any help would be appreciated as not that technical. Thanks
I'm looking too extend my WiFi coverage in my home which is very poor. I've been told a mesh network will improve this. Can anyone advice me which system to purchase? We have Fibre 150 and the new router supplied.
Hi,Having problems recently with Huawei HG-633 Router. Coverage seems to have weakened significantly in last year? Can’t get ant wi-fi coverage in the upstairs bedrooms, and the router is in the place/position it always has been? Also drops out quite...
Hello, im after a bit of help. Could you turn off my wifi optimisation please. I've recently moved into a block of flats where the channel traffic is very high. The signals great once i manually change the channel but after a while it changes back to...
I've done the checks and everything is up to date but yesterday my WiFi dropped out about 4 or 5 times while WFH. This happens every so often then it's fine for a weeks. Again this morning, it's dropping already. Do you think it could be the router? ...
I’ve cancelled my broadband my contract came to end why are you sending me messages for payments
As per subject,I'm experiencing issues with the TalkTalk router. Not sure when they started, but they are definitely not working.Router details:Model: FAST5364 3.00FW: SG4K100174GUI version 5.100.1[Guest Wi-Fi]When enabling and configuring the Guest ...
I've got TT Fibre 900 with an Eero 6. I also have TT Supersafe.I don't really know if I need a VPN. If so, what are to good ones and are they expensive?
Morning, I’ve tried speaking with Talktalk twice about my issue. They reckon there was an issue with my line but I know it’s an issue with the fibre hub. I’ve lost all connection, my iPad will not even pick up the hub. It just continuously flashes am...
I think this issue has been mentioned before a year or two ago (maybe more even!) My Sagemcom has suddenly decided it doesn't want to allocate IP addresses (wired or wifi). I'm currently using it by having to set a static IP on my computer. The inter...
I was Shell broadband. I signed up to a full contract with Talk Talk when my Shell contract was due to expire. My problem is the speed. I am getting 15mbps which is quite a bit below the 35mbps advertised. With Shell I was getting 15mbps off their Te...
Tried turning off for 30 mins and still no difference.no internet for the whole of today
Hi i have had this problem for the last 6 months the hub keeps disconnecting and reconecting for no reason. I have had an engineer out and have got a new hub but still the same problem now all i whant to know is can I leave without a penalty charge a...
Hello. I have been having intermittent issues with using FaceTime, iMessage, WhatsApp video calls to Canada for a long time now over Wi-Fi. I have even tried video calling on instagram and this is also the same as mentioned. Sometimes, but not often,...
My Sagecom router keeps resetting wifi channels despite me having set them manually to values that do not get swamped by stronger signals other routers near by. This happened to me in January 2023 and somebody on the TalkTalk Community was able to sw...
Can someone please assist.I have never experienced such poor service in my life from an internet company. In South Africa my internet provider supplied my fibre, installed and set up wifi, ensured it reached all the areas I needed it in and that the ...
Good evening,Good evening,I wondered if anybody had had any recent issues with their EERO6 since last week I have had a certain devices that are able to connect to the Wi-Fi, however have no Internet connection. I’ve contacted TalkTalk on several occ...
The connection seems to always cut off and on very frequently, i've tried firmware reset but doesn't fix the issue, please help thank you
HiFor the last few weeks I have been u able to connect my work laptop to the network either WiFi or wired. All my other devices work, so I assumed it was the VPN, I have had it reinstalled twice and tested that it works on other private networks or t...
After a line test and factory reset on Monday/Tuesday this week, tech. support advised my WiFi Hub 2 router was faulty and would dispatch a replacement one.I received an e-mail today advising me that changes had been made to my account and that I wou...