Hello, I hope somebody can help.
I upgraded our broadband from copper to Fibre65 on 11th March and we were given the go live date as Thursday 20th March.
Our Internet stopped working on Saturday 15th (I noticed no dial tone on our phone do assume the line is disconnected). When I rang on Saturday the lady said it should be working fine by this morning. It still isn't and I have been passed back and forth through the chat ( first to technical, then to package management then back to technical). My data was running out so had to leave. Could someone please see what is going on. Thank you so much.
