Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
We had a power cut and since then my router has been flashing Amber. No internet whatsoever. I’ve tried resetting, leaving off for 20 mins but nothing. Seems like an issue with the router as all other connection lights are green (we have a socket con...
I am (hopefully) switching to TalkTalk Fibre 65 from another FTTC provider. When completing the order it mentioned that everything involved with the switch could be done remotely. Now I am getting messages from Openreach about an engineer coming to m...
Hello, I'm having a problem where I've just signed up to TalkTalk and the date provided for go live was "18th February". Because of this, the notification has been sent to my old provider (NOW) that my service with them is to end on the 18th. This wo...
Router flashing orange for over 2 days. Open reach engineer tested line and phone socket, all ok. Checked router setup and cabling, powered off for 20 mins, factory reset etc, fault remains. Faulty router? What next?
Hi Community, I am looking forward to move house soon for a new location or place.How can I transfer my line and my router in my place. Do I need to freeze my account or do I need to live it live all the times. Please let me know about the procedures...
Hi my nan as a home security alarm that requires the phone line to work. The old connectors on the wall are no longer active so it's been plugged into the phone slot on the old routers. She now as a eero that no longer as a phone slot. We have had to...
My WiFi was cut off since last Tuesday by a sky engineer who accidentally cut my fibre optic cable and for the past 6 days I have been trying to get an engineer to come to my property. however every single time I went on live chat an engineer was boo...
Hello, At my property I have a fibre internet cable which is suspended in the air with 1 extra pole in between the house and pole at the street. During the recent storm a tall tree on my property fell over from it's roots and landed on this fibre cab...
Hi, TalkTalk have let me down yet again it seems.I was promised a visit today, in the afternoon for a broadband upgrade, but no email, no phone call, no sign of an engineer.I moved a hospital appointment for this - but yet again TalkTalk have failed.
Anybody got any advice on how to get through to speak to Talk Talk about range extenders, been trying to get through for a week now with no joy.. constantly getting diverted to an online BOT thats no help whatsoever.
Was having very slow speeds, ran the line test and it detected a fault on the line. The engineer came and supposedly fixed it but it's still exactly the same.
Service became intermittent on Saturday evening with router changing between flashing amber and solid white. Internet service was available briefly Sunday morning - but has been a constant flashing amber since then. No dialtone on phone either.
No internet for over 24 hours PON light keeps flashing tried switching it off and on - nothing help!!!
Hello For about a month now we have been having problems with our usually very stable Fibre 35 service. The problems started at the beginning of December. I have spoken to support on numerous occasions which in itself is very frustrating. So far we h...
New connection for 40 Mb full fibre broadband. Migrated via home move. Openreach successfully setup the connection to the master socket. TalkTalk router flashes orange and doesn't connect. No access point is advertised via WiFi. No response when tryi...
Our Broadband stop working 2 days ago just a solid orange light tried to reset the router a couple of times not made a difference Talktalk customer service are a waist of time I can't get anywhere with them my partner works from home and needs Intern...
Several days of no internet. The issue is one of these talktalk sagemcom routers. Dashboard - States it is connected yet in reality there is no ipaddress allocated.The acknowledged error on the broadband status page has not altered since yesterday wh...
Hi, My sagemcom router shows white light but there is no internet. The issue is resolved by restarting the router. But the internet will cut again after a 20-30 minutes and the router will continue to show white light. I have hard reset the router al...
HiAfter having no Wi fi for over 3 weeks a talktalk engineer visited my home yesterday. He said after testing the router etc the problem would be escalated and would need an open reach engineer to come out and fix the problem. He said talk talk would...
The service from TalkTalk has been UTTERLY DISGRACEFUL. My home internet has not worked properly since August, and I've contacted them multiple times, always having to explain the issue from scratch. After setting up two new routers, I had to beg for...
Hi,My internet connection was never the best and my contract with talktalk has almost ended so I have decided to upgrade my broadband to full fibre 150 (before I had mixed copper line 65)I thought changing cables to fibre might help with my connectio...
Hi, Despite restarting my router many times, doing a connection test and being told everything is okay, and other connections working perfectly fine in the area, for the past few hours my router has been stuck flashing orange or orange/white. I have ...
I’m desperate to get internet connection which works, and a helpline where I can actually talk to a person. I’m going mad with my dodgy connection. One reach have been but not resolved it for more than 8 hours. My problem is that my landline (which I...
My internet is down from yesterday, and I work from home I need to speak to someone asap
The engineer called on the agreed date and confirmed the cable leading to the router was faulty when tested and replaced it. He confirmed as their was a genuine fault I wouldn't be charged. Why am I now receiving a charge when their was a genuine fau...