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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Was having very slow speeds, ran the line test and it detected a fault on the line. The engineer came and supposedly fixed it but it's still exactly the same.
Service became intermittent on Saturday evening with router changing between flashing amber and solid white. Internet service was available briefly Sunday morning - but has been a constant flashing amber since then. No dialtone on phone either.
No internet for over 24 hours PON light keeps flashing tried switching it off and on - nothing help!!!
Hello For about a month now we have been having problems with our usually very stable Fibre 35 service. The problems started at the beginning of December. I have spoken to support on numerous occasions which in itself is very frustrating. So far we h...
New connection for 40 Mb full fibre broadband. Migrated via home move. Openreach successfully setup the connection to the master socket. TalkTalk router flashes orange and doesn't connect. No access point is advertised via WiFi. No response when tryi...
Our Broadband stop working 2 days ago just a solid orange light tried to reset the router a couple of times not made a difference Talktalk customer service are a waist of time I can't get anywhere with them my partner works from home and needs Intern...
Several days of no internet. The issue is one of these talktalk sagemcom routers. Dashboard - States it is connected yet in reality there is no ipaddress allocated.The acknowledged error on the broadband status page has not altered since yesterday wh...
Hi, My sagemcom router shows white light but there is no internet. The issue is resolved by restarting the router. But the internet will cut again after a 20-30 minutes and the router will continue to show white light. I have hard reset the router al...
HiAfter having no Wi fi for over 3 weeks a talktalk engineer visited my home yesterday. He said after testing the router etc the problem would be escalated and would need an open reach engineer to come out and fix the problem. He said talk talk would...
The service from TalkTalk has been UTTERLY DISGRACEFUL. My home internet has not worked properly since August, and I've contacted them multiple times, always having to explain the issue from scratch. After setting up two new routers, I had to beg for...
Hi,My internet connection was never the best and my contract with talktalk has almost ended so I have decided to upgrade my broadband to full fibre 150 (before I had mixed copper line 65)I thought changing cables to fibre might help with my connectio...
Hi, Despite restarting my router many times, doing a connection test and being told everything is okay, and other connections working perfectly fine in the area, for the past few hours my router has been stuck flashing orange or orange/white. I have ...
I’m desperate to get internet connection which works, and a helpline where I can actually talk to a person. I’m going mad with my dodgy connection. One reach have been but not resolved it for more than 8 hours. My problem is that my landline (which I...
My internet is down from yesterday, and I work from home I need to speak to someone asap
The engineer called on the agreed date and confirmed the cable leading to the router was faulty when tested and replaced it. He confirmed as their was a genuine fault I wouldn't be charged. Why am I now receiving a charge when their was a genuine fau...
Hi how do you get the 2nd hub working, I have connected one to the cable out the fibre box which is downstairs, the plan was to put the other upstairs but does it also need the cable out the fibre box?
My BB & phone have been down for 11 days. I raised the issue online on 18-Nov, the last update was 18-Nov "Openreach engineer will attend exchange". I've called, emailed and chatted online numerous times, TT can only tell me Openreach are dealing wit...
TalkTalk's communication is absolutely horrible during the process of moving house. I've never encountered a worse support system. Firstly, I wanted to put in a request to move house as early as possible, as last time I moved house, processing a home...
Should I have received any new kit when I upgraded to Fibre 65? If so, how do I contact TT to get it? Phone number? Thanks.
I lost broadband overnight on 11th-12th November. (There is also very occasionally interference on the copper landline.) I am elderly, unwell, and vulnerable and unable to order supermarket deliveries, pay bills, use the doctor’s online system. NO-ON...
I have requested a visit from Openreach to make some changes to the broadband infrastructure at my house but they are not responding. Does anyone here know of a way to gee them up ?
Anyone on the TT admin team able to get the techies to get this problem sorted. Been having intermittent interruptions on my FTTC service. Phone stays up but broadband drops randomly (sometimes after a day or two, sometimes after an hour or less). Re...
I have fibre in the street and TT have offered me a free upgrade. I did not respond to the date and they have now cancelled after sending a new Sagecom modem, and later a bag to send back the old router. My current Router is on the second floor near ...
I woke up this morning to find no device would connect to the internet. Happens with both wired and WiFi connection. On further investigation in the router's web interface, I can see that the line is synced normally, and a gateway and public IP addre...