Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
It's been like this for years literally but I've just got on with it, until recently where I work from home and my son games - there is a constant spike in the ping throughout the day which I don't believe is normal. I think we need an openreach engi...
Hello, I hope all is well and you are having a splendid day. I just had a canvasser at the door telling me that there will be engineering works to the fibre broadband in my area and tat there may be breaks in the connection. I cannot remember the nam...
I ordered a fibre 950 package from TalkTalk and now find that I have been given a 150 package. I would like the package I was promised. When can I expect this to be actioned?
Hi, I am trying to change contracts with Talk talk since two minths without success. At the first try an Openreach engineer came and recognised everything ( cable, router, box) are in place and nothing needed to be done. I contacted Talk talk as I am...
Has anyone else had 7 missed / failed open reach Engineer appointments ? Apparently due to a telecare device being present at the property. Which I hasten to add I have already informed talktalk numerous times that it is not linked or relies on the l...
My WiFi has been down for 20hrs. There is an open case, REP-15741024 but not heard anything since 7pm last night? Wonder if there is any update yet? Thanks
I was advised my router was too old in February and that TT would contact me about options for a replacement. Received an email last week recommending a new router for £80. Clicked on the link hoping to find more information and automatically ordered...
Is the NO INTERNET CONNECTION bug back? But now with WIFI HUB 2
over the last 8 months or so we had Openreach engineers testing the broadband and fixing the PhonelineThe Openreach engineer find no problems with the speed tests as they say the speeds are as fast as they can be. @ 179Mbps, The problem is my contrac...
I reported my phone and internet not working some time ago and I've heard nothing - please help I need both of these now.
Hi guys this in relation to my father. He has been without broadband since Tuesday I have just been around and tested the landline and there is no dial tone. The line is dead his telephone number is in the private notes of my account as im posting on...
I wish to highlight my experience attempting to continue to provide internet access for my tenants after the transition from copper wiring/ analogue to VOIP/ digital. This is apparently due to be rolled out by all broadband providers “by the end of 2...
Kelly comms have been out to install internet to the flat opposite me and since which is an hour ago now my telephone line no longer works and no Gfast signal I spoke with them about it. But they just left. They have left such a mess with the phone c...
Hello, I hope somebody can help. I upgraded our broadband from copper to Fibre65 on 11th March and we were given the go live date as Thursday 20th March.Our Internet stopped working on Saturday 15th (I noticed no dial tone on our phone do assume the ...
We are extending our property in York and will need to move our current Fibre internet connection where it enters our building to another location. I am trying to find out what the process is for requesting this and finding how much it will cost. Any...
Hi Everyone.I have been with TalkTalk now for over a year and at least 2/3 times a week my broadband stops working bang on Midnight until 1amDoes anyone else have this issue, and is there a way of fixing it or do I need to contact the tech team? ? On...
Can anyone recommend a reasonably priced alternative router I can purchase to replace the Talktalk one supplied. Talktalk sent out an engineer because of a fault with phone and broadband, phone was fixed but was told router was faulty. Conne tion dro...
I’ve had no service since the beginning of the week openereach have taken forever to come out and now they are saying they won’t fix it. I also received a text saying I would be charged £75 for a missed appointment even though he was here half an hou...
Talktalk test connection confirms this, and says book an Engineer appointment, but the booking thing and live chat isnt working.
Hi,Hoping for some help with this - with apologies in advance for the amount of detail. I've got a 250Mbit G.Fast product, which until recently has been amazing.Last Tuesday (18th) some idiot decided to destroy the green street cabinet with their car...
Hi everyone,I recently purchased a TP-Link Deco X50-DSL and have been trying to set it up as a DSL modem router using the configuration guide from TP-Link’s website. Unfortunately, I haven’t been able to establish an internet connection.I was advised...
Afternoon,Woke up this morning to no WiFi. (Devices showing connected without internet).We have Fibre 150 and the black home hub. The LAN, DSL lights are blinking on the Openreach modem but no internet light. Phone line works.Have been through all th...
We had a power cut and since then my router has been flashing Amber. No internet whatsoever. I’ve tried resetting, leaving off for 20 mins but nothing. Seems like an issue with the router as all other connection lights are green (we have a socket con...
I am (hopefully) switching to TalkTalk Fibre 65 from another FTTC provider. When completing the order it mentioned that everything involved with the switch could be done remotely. Now I am getting messages from Openreach about an engineer coming to m...
Hello, I'm having a problem where I've just signed up to TalkTalk and the date provided for go live was "18th February". Because of this, the notification has been sent to my old provider (NOW) that my service with them is to end on the 18th. This wo...