No internet or phone service since Saturday

[talk-talk-user1]

Service became intermittent on Saturday evening with router changing between flashing amber and solid white. Internet service was available briefly Sunday morning - but has been a constant flashing amber since then. No dialtone on phone either.

[Karl-TalkTalk]

Hi talk-talk-user1 
 

Can you please update your Community Profile to include your

• Name
• TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Karl 

[ferguson]

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.