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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
OK This is going to get complexYesterday evening - we had a unexpected visitor - a man with an EE badge -trying to get us to sign up for EE/BT Full fibre - He told me that I could leave TT for ZERO fee - I told him that I was happy with my present pr...
Hi I'm on fibre broadband and my 18 month contract ended in 2023, so it's just a rolling contract right now at £27.30 a month. Is there a cheap deal with no landline offer?
I was without broadband for 4 weeks, its back now since 15th March. All TalkTalk's own fault. I have received NO formal appology from them for this total loss, NO refund even though I continued paying them and NO remuneration which I was told would b...
Hi community, we received a replacement router last week which was installed by an engineer after losing all our wifi. However, I now can't access previously accessed websites. For example, I need access to the Open Universities open learn website bu...
Hi guys this in relation to my father. He has been without broadband since Tuesday I have just been around and tested the landline and there is no dial tone. The line is dead his telephone number is in the private notes of my account as im posting on...
Hi, I have been trying to log in to the Community for a couple of days now and am having no luck when using Chrome on an iPad 10. The iPad is up to date, as is Chrome. I have cleared the Cache and Cookies and the problem remains.What happens is;I ent...
Hello Lovely Community I am a Shell Energy account holder and my account was supposed to migrate to Talk Talk, the new owner. But my account is empty and nothing from Shell has been transferred to TalkTalk.Is anybody else in the same situation? Thank...
My router appears to be missing ALL of it's logsWhen I try to access the logs - it's like swimming in thick syrup checking anything on the WiFi hub page - such as Light Control - and eventually when the page opens - it is EMPTY - No logs at all on an...
I got restricted mode on youtube for few days, a lot of content i used to watch is now censored away from me and i cant write a comment or read it. Restricted mode is on all google accounts. It says the web administrator turned it on I have all safe ...
Restricted mode turned on by your network administrator to help hide potentially mature videos...This is the message I'm getting on YouTube which means I can't view some videos via my smart TV or smartphone when connected to TalkTalk Wi-Fi. This is c...
Every time I try to update I get the message 'There is a technical error...." Can't change kids settings or homework time for a week now. A few weeks I was able to toggle settings off and on routinely.
Why is it I can't get tvx with Talktalk?
Are TalkTalk able to convert FTTC lines to SOGEA? If so how does one go about getting a line converted and how long does it take?
Hello, I have just rescheduled an apointment for the engineer to come over and set up the router and so on. I'd like to pay for him to relocate the main phone socket, as I am not happy with it's current location.
Hi, I’m having trouble with my Wi-Fi router and Iv not have internet for over 48 hours. I have reset my router multiple times and followed talktalk instructions, the light goes from flashing orange to flashing orange and white and then to solid orang...
Hello, I have just received an email alerting me that my Wifi equipment is no longer supported by the manufacturer with software and security updates. Although the email advises that TalkTalk will continually monitor security and performance and we c...
Hi Everyone.I have been with TalkTalk now for over a year and at least 2/3 times a week my broadband stops working bang on Midnight until 1amDoes anyone else have this issue, and is there a way of fixing it or do I need to contact the tech team? ? On...
do I have to pay an additional subscription fee for eero 6 on top of my talktalk subscription
Why have I been sent a TT old equipment recycle return bag, 'out of the blue'. I have not cancelled my contract.......
We are on a TalkTalk FTTC connection, (Believed to be LLU), which actually is perfectly reliable & adequate for our needs (throughput 66/20mbps d/u) AND we prefer to have a landline phone rather than VOIP. Although TT owns the "last mile" to us, Open...
I intend moving my phone number to VOIP provider so will no longer need a landline. FTTP is not yet available in our area so I was wondering if it is possible to switch from the standard Fibre 65 (FTTC) offering to Fibre 65 without a land line? If so...
Hi,Can anyone tell me how I get the fibre moved to a different point on my house.We are having building work done and it is in the way.Apologies if this post is in the wrong area, to be honest having wasted hours on this simple request and am now ann...
Since the recent update to SG4K100208 within the routers menu structure Maintenance -> Logs is now empty regardless of the logging criteria applied. This was useful for monitoring when Wi-Fi Optimisation was kicking in, related channel changes and ot...
hello I have upgraded to full fibre, and I would like to return the following* TalkTalk g.fast modem* OpenReach g.fast modem* TalkTalk Router (WiFi Hub) I already have a return label to Ingram Returns NDC XX40 3YY 1) can I send all 3 with that label?...
I've been having an absolute nightmare with TalkTalk since moving house, today I spent 4 hours dealing with 13 different customer services agents and once again what they promised would happen hasn't happened. I am losing my mind and need some degree...