Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Several days of no internet. The issue is one of these talktalk sagemcom routers. Dashboard - States it is connected yet in reality there is no ipaddress allocated.The acknowledged error on the broadband status page has not altered since yesterday wh...
I am currently on Fibre 65 and have two additional Talk Talk WiFi boosters fitted. If I move to Fibre 500 as we now have full Fibre in our area, I appreciate that the router will be EERO 6. Will I still need the boosters and will my old ones work. If...
HiI almost at the end of my contract, is there normally a customer retention team in Talktalk I could speak with about my renewal? Thanks
I have been always able to update Eero from my mobile phone app, but the latest update isn't being installed and as soon as I click install, I get below page - see attached screenshot. I have tried waiting for 10mins and also tried clicking retry, bu...
Here’s another post with the same title! I can’t reply to the other posts! It seems I need to verify my email to reply to other posts??!To recap: My broadband cable was severed on 7 Dec during the storm. I reported the matter and spent the next week ...
My elderly mum has talk talk, but has no requirement for broadband or the internet Does she have to pay the new Fibre charges
Can I plug an Ethernet cable into the back as well
I left TalkTalk a few months ago. I received no returns bag. [former Shell customer, router from then]I have heard nothing about this, so I don't know if you want the router back or for it to be sent to small electrical recycle.
Nobody can get dialled in And it seems to be the network problem
Hi everyone! I recently ended my contract with Talktalk and wanted to return the equipment. I requested a returns bag several times via the support chat and never received a single one. I worry that despite my efforts to return the WiFi Hub, that tal...
I just renewed my contract, when will I get my voucher please?
I have the barebones Fibre 35 broadband which includes the landline telephone service, but I never use the landline phone as such. When I renew my contract, can I get a discount for disconnecting the phone service?(I do understand that the physical l...
I am trying to view my bill online but all I get is the wheel of death, any reason for this and is there ant way I can check?
TalkTalk's communication is absolutely horrible during the process of moving house. I've never encountered a worse support system. Firstly, I wanted to put in a request to move house as early as possible, as last time I moved house, processing a home...
Hi Ive just renewed my broadband package, after being transfered from Shell a year ago when they moved us all across. The email I received said I had removed shell basic rating modifier. Can anyoune tell me what this is please because I didnt even kn...
I received a call recently re City Fibre upgrade I told the caller I was not interested in the upgrade as I did not want the inconvenience and I also know Openreach will be upgrading Fibre to my property in the near future. I then received a Fibre ro...
I cancelled my contract when will I receive the bag to return the router in?
I have been imported from Shell Broadband and now get TalkTalk billing. Every time I try to access my account I get an old talk talk account(closed almost 3years ago). How do I go about fixing this problem?
Can you provide an approximate month "Full Fibre" will be available in SS7 1LF pleaseThanks
Why and for what reason did you take money from the account after the contract end date?? That is from November 26 to December?? Another fraud on your part?? I want to terminate the contract and return your device.First it was supposed to be 36 pound...
I recently had a text and emails from Talk Talk regarding upgrading of equipment at a local exchange by OpenReach. As I had three messages/emails I only kept one. Of course, it was the wrong one!I have the times that my broadband is likely to be down...
Is fibre 35 with unlimited phone calls being discontinued or will existing customers still be able to renew contract (and for how long). ( Huawei HG633) If not, do existing customers have the option to move to fibre 65 with unlimited calls. Will it n...
Hi all Does anyone know of a combined WiFi router / modem unit that will work successfully with TalkTalk GFast150? I've had my service since forever and apart from the "Internet" LED seemingly having failed on my Openreach modem all is fine. I'm just...
Who provides the ONT box….openreach or provider?
Hi Team, I've recently had my connection disconnected and now looking into returning the devices. I've moved from Shell when they were brought over by TalkTalk hence did not get a return bag. How do I request a bag to return the equipment.? Thanks.!