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9 hours ago
hello I have upgraded to full fibre, and I would like to return the following
* TalkTalk g.fast modem
* OpenReach g.fast modem
* TalkTalk Router (WiFi Hub)
I already have a return label to Ingram Returns NDC XX40 3YY
1) can I send all 3 with that label?
2) do I include their power supplies or not?
9 hours ago
The power supply should be returned with the router, @ypwlng - they always come together with the model.
The bags are paid for by weight, so 3 items might be too heavy, let alone too bulky.
Wait for staff support on Monday.