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FIbre Support

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returning equipment

ypwlng
Team Player
Private Message TalkTalk
Message 2 of 2

hello I have upgraded to full fibre, and I would like to return the following

* TalkTalk g.fast modem

* OpenReach g.fast modem

* TalkTalk Router (WiFi Hub)

 

I already have a return label to Ingram Returns NDC XX40 3YY

 

1) can I send all 3 with that label?

 

2) do I include their power supplies or not?

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

The power supply should be returned with the router, @ypwlng  - they always come together with the model. 

 

The bags are paid for by weight, so 3 items might be too heavy, let alone too bulky. 

 

Wait for staff support on Monday.

Gliwmaeden2, a fellow customer.
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