Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
When I try to renew my contract the price is not displayed correctly, this is not my issue though (but maybe the cause) as I know the price from the side bar. When I proceed, agree to terms etc. and go to renew I am taken to an error page stating: "S...
I am currently paying a monthly fee for the sports membership on my Now App, I arranged this using TalkTalk , I often visit my dad and watch football at his house, he has just received the latest 4k TalkTalk box today which i installed for him, then ...
How do I talk to a human?
Hi, I moved over from the 65Mb contract to 900Mb full fibre last December. I've noticed recently that I no longer have access to a few things on the internet but don't know how or where to check if there is a setting I need to change.The specific thi...
1 please disable wifi channel optimisation on my account.2 if i reset the router for any reason, does optimisation get switched back on?3 I have just got the internet and VOIP back after 7 days offline due to an Openreach problem with their optical s...
Hi iv recently bought some cameras and they only run on 2.4ghz so I temporarily disabled 5ghz on the eero app but they still won’t connect. Can you assist in this please?
My WiFi is still not set up. I’ve been paying for it in my home for 6 months or so and still not receiving any service. Please can you tell me what your solution is?
how do i get onto live chat
On Wednesday 17th I am having Full Fibre 500 installed. I have received the Eero Pro 6 router. However, I have not received a Digital Voice Adapter. I believe this is my mistake has I was a little confused when ordering on line. Can i still get one
Hi, I'll be changing addresses in the next week or so and was looking to bring the service over but without renewing/adding additional months to the contract. When I go on the home move page, it tells me the one-off fee of £60.00 is now free, but I i...
I am unable to have TVX on my television, screen message tells me to contact Talktalk TV help. This is why I am contacting you, why can't I access Tvx?
I changed provider back in September, canceled via a lengthy livechat, returned my router in the bag TalkTalk provided, and despite my dashboard clearly stating 'Fibre 65 contract came to an end on 26/09/23 they have still been charging me £29.95 a m...
Hello, i have raised this with talktalk support about 50 times via live chat, had a talktalk engineer visit and test the house wiring, and cabinet to house, ive had an openreach engineer visit and test the exchange to cabinet, and cabinet to house, a...
Seeing particularly low speeds consistently, despite being able to see the telephone exchange from my window. TT have consistently closed tickets as "resolved" despite not doing anything, even one time claiming that "Engineer Visited premises and swa...
Why am I being punished for wanting to renew my contract? I'm being offered a price of £35 a month to renew on a new 24 month contract (currently paying £29.12p/m). You are offering new customers £29p/m.. I remember the days when TalkTalk would rewar...
I just requested for my contract to be updated. I am currently running Fibre 65 on my online portal which my current contract has just expired on. I have used the online chat services to refresh the service again earlier in the day after enquiring ab...
I've received an email stating prices for renewal options. The link to those now doesn't work (2 weeks later) and the same 2 options when logging into the website are nearly £10 more each month. How do I take up the offers sent to me via email. I tri...
Hi, my house got hit by lightning and everything is fine except my WiFi, anyone have any idea what the right number is to call, its pretty urgent as I need WiFi for work and will probably need maintenance
Hi. My Internet is going down constantly. I thought this was a supply problem at first. But the "Broadband" light on my modem is lit up constantly, with the "WAN" light going dark with a flashing orange light on my router before going to a light that...
Hi.I just recently moved in and only just realised my openreach box has no power.. someone's taken cable as they moved, so I'm over my activation date with no Internet
How do I get itvx added to my available aps
I had cables laid a week or so ago to my home. Does anyone know when I'll be able to get superfast, how long do you usually have to wait before available?
Hi Guys and Gals I've just received my new eero 6 router, I have fibre to the property which is a box under the stairs, I prefer to use a hard wire to my desktop rather than a Wi-Fi connection, how is this possible with only 2 ports on the back. This...
After mains power outage I cannot use my home phone ,as it will not make or receive calls..? I use eero full fibre
Hi TalkTalk, I’m having great difficulty signing on to this forum since the introduction of the 6 digit code method that’s replaced use of password. I can get the 6 digit code by using mail email no issue, but I then get taken to the final page of se...
