Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
When I look at my account details it gives me dtails how to check information on my Eero router. I don't have one of these. ShouLd I have been sent one when I either upgraded to Fibre 150 3 years ago or when I renewed my contract 2022? I know when my...
TakTalk have emailed to remind me that my Fibre 65 Fixed Price Plus contract at £20 per month ends shortly. I have two options. Option 1 is to do nothing and continue to pay £20 pm on an out of contract basis and I can upgrade whenever I want. Option...
Can I turn my router off and leave ont on when away from home for 3 months?
I’m due for cityfibre to come today,will I have internet when they’ve installed or is there some problems with it,one lady at talktalk said not to have done,I’m confused,any help appreciated,
Hi I went through the process of recontract Fibre 67 as the renewal was May 2024 and the information came up that I would get 35 to 39 mbs and a Guaranteed 32.3 mbs At the moment my guaranteed speed is 42 mbs. The router is showing 43110 kps although...
Apologies for the length of this message but I am at the end of my tether! I have been a loyal TT customer continuously for almost 16 years since August 2008. I am in my mid 70’s, disabled, live alone and have no family although I have several neighb...
I contacted to upgrade my package to full fiber on 17 Feb. someone from community fiber came to install the router and finer box on 28 Feb. but the full fiber internet was never working. On my account, it’s still showing that im on my old plan. im su...
How do I find my old messages without scrolling through the hundreds of other ones?
Hi, My latest bill (23/02/2024) includes a £60 charge for a router and a £9.95 charge for delivery of the router. This was to replace a defective router that was returned to Talk Talk. Please check the case details and you will find that it was confi...
Hi, How do i refer a friend please
I cannot see any hd channels on my Talktalk TV box, I have retuned the channels several times with no luck, I have previously had HD channels, i do not know why they have suddenly disappeared
Just had full fibre connected less than a week ago and the house phone connected to the router. I keep getting messages on the house phone but there are no messages and the number calling is simply 01. The phone indicateds a message by a red flashing...
Ok, so my fibre broadband stopped working on Thursday 15th February. Went through the live chat to try to fix the issue. Restarted Eero router, restarted ONT box, factory reset of the Eero router, but none of that worked. I tried a second Eero router...
i had an email 16/10/23 welcoming me to my new fibre65 it is now 4 months on and i still dont have it.I just get lies like we are working in the background or its on the table whatever that means, the latest lie arrived today working in the backgroun...
Hi there, I work from home and needed to contact my IT Dept to add some software to my work laptop. The IT Team uses Logmein123 but the site was unable to connect, instead getting an error message:This site can’t provide a secure connectionsecure.log...
Replacement of hub box for TT 4K box
Since midnight today talktalk.co.uk website is down and since yesterday I lost my g.fast service.
The green screen can be rectified by switching off at the mains NOT the box itself but you have to do this every time the box is off when not being used. In excess of 6 hours with TalkTalk’s “technical experts” the problem still exists. I have replac...
I have been trying to upgrade to Fibre 150 since the 20th December 2023, and keep getting rejected.I don't get an email telling me that it is rejected, nor no reason.I have an agent trying to find out why but he can not get any answers either.I have ...
My talk talk too slow so asked to upgrade a 19 year old package. Told it was not possible unless talk talk took over the home landline. This is my employers phone line which I use for my current broadband with their permission. But I cannot alter the...
Good Afternoon. I recently cancelled my talktalk services which will end on the 6th of March. Both the email and confirmation letter I received have a section on them which states "you're keeping your talktalk landline number", this is incorrect. I s...
I have been trying to contact Talktalk since last year to replace a defective fibre! Despite numerous emails, countless 'chats' on your supposed helpline, nobody wants to take responsibility for it. Openreach came out on 2 Nov 2023 and said it needed...
The storm knocked both my phone and internet off, when I reported it they asked me to use the test socket. I explained that due to a severe disability I was unable to move the TV and even if I was able to I couldn't get down to floor level. She said ...
My national lottery is blocked and not from my device why
When I try to renew my contract the price is not displayed correctly, this is not my issue though (but maybe the cause) as I know the price from the side bar. When I proceed, agree to terms etc. and go to renew I am taken to an error page stating: "S...
