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FIbre Support

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Wi-Fi password

Shazs
First Timer
Private Message TalkTalk
Message 3 of 3

Hi there, 

I’ve got a password set up to join the network, however; anyone that clicks the join network gains access without the password. How’s this happening!

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2 REPLIES 2

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 3

Hi @Shazs 

 

@Michelle-TalkTalk has asked me to help you.

 

What make/model of router are you using, is the WiFi security within it set to WPA2 Personal only?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Morning,

 

@KeithFrench - Would you be able to offer any assistance?

 

Thanks

 

Michelle

 

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