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Hardwiring issues from eero6

Mark551
Repeat Guest
Private Message TalkTalk
Message 5 of 5

Just had my new eero6 router installed and now my devices in the garden connected via hardwiring don’t work. They worked perfectly before. Do I need to do anything to liven up the Ethernet port or carry out any configuration?

Any suggestions much appreciated.

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4 REPLIES 4

Message 1 of 5

Hi Mark,

 

Do you have any devices that connect wired to the eero ok? Which devices won't connect?

 

Thanks

 

Michelle

 

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Mark551
Repeat Guest
Private Message TalkTalk
Message 2 of 5

Thank you for your replies.

I have tried to connect the device both via the switch and direct, both without success. 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Mark,

 

Thanks for your help @KeithFrench 

 

How are you getting on?

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 5

Is this going via your own data switch? In the Eero app can you see any of those devices connected? What happens if you just try one device, with a new Ethernet cable connected directly to the Eero?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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