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FIbre Support

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Hardwiring issues from eero6

Mark551
First Timer
Private Message TalkTalk

on ‎30-05-2024 04:56 PM

Message 5 of 5

Just had my new eero6 router installed and now my devices in the garden connected via hardwiring don’t work. They worked perfectly before. Do I need to do anything to liven up the Ethernet port or carry out any configuration?

Any suggestions much appreciated.

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4 REPLIES 4

Anonymous
Not applicable
Staff
Private Message
In response to Mark551

on ‎04-06-2024 07:20 AM

Message 1 of 5

Hi Mark,

 

Do you have any devices that connect wired to the eero ok? Which devices won't connect?

 

Thanks

 

Michelle

 

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Mark551
First Timer
Private Message TalkTalk

on ‎03-06-2024 07:56 PM

Message 2 of 5

Thank you for your replies.

I have tried to connect the device both via the switch and direct, both without success. 

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Anonymous
Not applicable
Staff
Private Message

on ‎03-06-2024 06:45 AM

Message 3 of 5

Hi Mark,

 

Thanks for your help @KeithFrench 

 

How are you getting on?

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎31-05-2024 09:46 AM

Message 4 of 5

Is this going via your own data switch? In the Eero app can you see any of those devices connected? What happens if you just try one device, with a new Ethernet cable connected directly to the Eero?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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