Hardwiring issues from eero6

[Mark551]

Just had my new eero6 router installed and now my devices in the garden connected via hardwiring don’t work. They worked perfectly before. Do I need to do anything to liven up the Ethernet port or carry out any configuration?

Any suggestions much appreciated.

[Michelle-TalkTalk]

Hi Mark,

Do you have any devices that connect wired to the eero ok? Which devices won't connect?

Thanks

Michelle

[Mark551]

Thank you for your replies.

I have tried to connect the device both via the switch and direct, both without success. 

[Michelle-TalkTalk]

Hi Mark,

Thanks for your help @KeithFrench 

How are you getting on?

Michelle

[KeithFrench]

Is this going via your own data switch? In the Eero app can you see any of those devices connected? What happens if you just try one device, with a new Ethernet cable connected directly to the Eero?