Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hello, im after a bit of help. Could you turn off my wifi optimisation please. I've recently moved into a block of flats where the channel traffic is very high. The signals great once i manually change the channel but after a while it changes back to...
Hi,I have a 2x Eero setup at home. One device is in the home office, connected to a PC via a cable, and it connects wirelessly to the gateway.I'm currently abroad and need to connect to my computer remotely. Everything was working great until Friday ...
Will upgrading to fibre 65 be good for streaming sports in my upstairs rooms in my 2 bed cottage?
When I try to log on to Netflix on my devices it says there is a problem. It says I seem to be using a VPN or proxy and to turn these off and try again??
At the weekend during the storm our internet stopped working.I've been with TalkTalk since they were AOL (so a long time).I reported the fault and took the day off work so that an engineer could come out earlier today to fix the issue.He replaced the...
Problem always arises trying to watch tv apps such as Disney+ or Netflix etc. Slow to load and then will glitch and freezer every second or 2. Completely unusable even if I turn the quality down on Disney. Most times it can be sorted temporarily by r...
The internet connection is very bad, I am so tired with this now. It’s really annoying
Hello, we have just upgraded to eero for the full fibre experience after a door salesman came to us and we were recommended this to “improve” Wi-fi coverage in our house. We are seeing several issues:1. Coverage in the bedroom furthest from the route...
The box does not recognise the ethernet connection to the router, connects to WiFi but connection is disrupted by breaks, buffering, dropouts to error codes (not a recognised error code) on i- player, ITVX. Ethernet connection via TP link looks good
Hi. I realise that Wi-Fi Optimisation can't be switched off now, but it is causing me problems. Tonight for example, as would be expected on a Sunday night, all the Wi-Fi channels on the 2.4 ghz band are quite congested. Unfortunately my TV in the lo...
Not happy with the speed i'm getting at B10 I have tried everthing on my side, from changing computer, laptop, mobile still the same speed at 55mb and 12mb upload. with a new Internet cable RJ45 still same issue. Use to get 70mb and 18-20 upload spee...
Hi. We recently moved to full fibre (FFTP). It generally works OK, but when I stream TV on my old laptop (2008 build, Windows 10) I get a sort of electronic interference sound every now and then. Does anyone know a way to sort this out please? Is it ...
Hi guys just thought i’d share my experience of free fibre from talktalk. I have a bt homehub plugged into my ONT and i get free fibre from talktalk even tho i am bot a customer, best part is talktalk couldn’t care less. I feel bad for all the paying...
Hello when I was last on normal speed broadband I had the auto optimisation switched of due to the channels and slow speeds. This was fixed but now I've moved over to full fibre the auto optimisation back on and the channels are putting me on very ve...
I’m looking at buying a video doorbell but all I see is 2.4ghz systems. Is Eero compatible with 2.4 as well as 5ghz or do I need to look at top end systems?
is it possible to speak to an actual person in tech help???
Today my internet performance is really poor, despite Speedtest showing a good connection (140Mbps/30Mbps).Websites are talking a long time to fully load, and youtube is buffering constantly.I have a fault open (ref REP-14245430) but it has been open...
I am constantly having issues with my wifi. When watching Netflix or Prime or Youtube on TV in the same room as the router I am finding midway through programmes or films it starts to slow down showing the buffering icon and then an error telling me ...
What are you to do when you are connected without Internet.
Hi, I've been with Talk Talk for a while and getting pretty miserable speeds. It's been lower than what I was promised to the router and the speeds to the devices is abysmal. I was promised ~39 Mbps and am getting 34 Mbps with only 2 Mbps download/3 ...
Hi over the last 2 weeks my modem keeps dropping out and losing connection randomly. The last 2 days it's been dropping out every 10 to an hour and now nothing. Trying to speak to a human is impossible the automated voice keeps telling me to check on...
I have been without internet since thusday eve and getting no information from talktalk
Hello, i have raised this with talktalk support about 50 times via live chat, had a talktalk engineer visit and test the house wiring, and cabinet to house, ive had an openreach engineer visit and test the exchange to cabinet, and cabinet to house, a...
Internet speed to router is good (78 Mbps), however speed to device is poor (47 & 17 Mbps download and upload respectively). What are the likely reasons for the poor speed to device(s)? At the moment if we are watching a Netflix film for example and ...
Hi Guys, I keep having to reconnect my Sky box to my network. It’s usually every evening when I want to watch On Demand, but tonight I’ve had to reconnect it twice. Openreach recently laid a new 60 plus metre cable and reconnected my landline, which ...