Get expert support with your Fibre connection.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi, Happy New Year. Please forgive me if I am repeating a current known issue. I’ve been a TT customer since the year dot. I’m just out of contract on Fibre 65. Before renewing last time I had major problems that transpired to be linked to a neighbou...
We do have Sky Q, and at least 3 mobiles in use at most times,and all devices have issues with streaming either just with Facebook rubbish, and any movies, via prime, netflix etc. they seem to play ok, for a long time but start buffering towards the ...
Can someone phone me i'm 72 years of age I'm not really upto speed on gadgets l need someone to talk me through this process,it's never really been fit for purpose since we've had it installed
Hi,For over a week I have had the same continuous problem with my router, the white light stays on however my devices keep disconnecting and we have to turn the router off and on again for it to work for another short time period (this problem has be...
Hi, My connection has been stable for some time now and I'm not having any disconnects or other issues. It just seems to have become much slower than usual. I had hoped it would fix itself as it has in the past but it's been a couple of weeks. Please...
My to still buffers at 900speed
Hey guys, I am constantly getting issues with streaming (Disney+, Netflix etc). When I check my internet speed (52Mb/s) all is ok. Wifi is also all ok. The only way to fix it is to reset the power on the Openreach modem. This never used to happen. Do...
Hello, im after a bit of help. Could you turn off my wifi optimisation please. I've recently moved into a block of flats where the channel traffic is very high. The signals great once i manually change the channel but after a while it changes back to...
I have experienced varying broadband speeds for a while now. Currently with your speed test facility it is running at 66Mb. A few days ago it was running at 32Mb. I have unplugged and re plugged my connections in the past and nothing changed. The onl...
The connection seems to always cut off and on very frequently, i've tried firmware reset but doesn't fix the issue, please help thank you
I have owned my current router for 6 or more years. I am having some buffering issues with my TV and wondered whether a new router might resolve. How do I request a new router?
Problem always arises trying to watch tv apps such as Disney+ or Netflix etc. Slow to load and then will glitch and freezer every second or 2. Completely unusable even if I turn the quality down on Disney. Most times it can be sorted temporarily by r...
The internet connection is very bad, I am so tired with this now. It’s really annoying
Hi, my Internet within the home has gotten worse over last 6 months. Speed to house is a constant 80,but within it's 18mbs.im fibre 65. Could it be the router or would an upgrade to fibre 900 be needed
I have been trying to improve my system for many years with very limited success. Due to my mobility and health problems, I have had to have a ring doorbell camera and outdoor key safe installed. Now this problem can no longer be accepted as the door...
The box does not recognise the ethernet connection to the router, connects to WiFi but connection is disrupted by breaks, buffering, dropouts to error codes (not a recognised error code) on i- player, ITVX. Ethernet connection via TP link looks good
Hi. I realise that Wi-Fi Optimisation can't be switched off now, but it is causing me problems. Tonight for example, as would be expected on a Sunday night, all the Wi-Fi channels on the 2.4 ghz band are quite congested. Unfortunately my TV in the lo...
Hi,Can anyone on here arrange a DLM reset on my connection please?Around 6 weeks ago we started getting buffering on streaming services, disney+, Netflix, player, etc.I checked my connection speed and saw it had dropped from the 63kbps it has been fo...
Wifi is really poor - it keeps dropping from 15Mbps to 1Mbps and for remote work this is a real problem as I have to switch to hot-spotting on my phone. I've posted here before and it was temporarily fixed but it's now regressed again.
Hello when I was last on normal speed broadband I had the auto optimisation switched of due to the channels and slow speeds. This was fixed but now I've moved over to full fibre the auto optimisation back on and the channels are putting me on very ve...
Will talk talk move my master socket from dining room to my lounge, not getting very good fibre speeds,
I am reaching out to TalkTalk team regarding the critical issues encountered with your internet service. This is caused by the inability to access certain websites and install necessary software. I appreciate your support to conduct the necessary che...
is it possible to speak to an actual person in tech help???
I am on fibre 35. My tv keeps buffering, mainly in the evening on catch-up tv.i am the only user of WiFi in my house.i have been toldFibre 35 is plenty for my tv. Why is this happening and how can I resolve it. Thank you