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3 hours ago
This might be the topic for this community. My TV has been stopping and buffering for sometime and other problems, after complaining about the TV not working properly probably because of the WIFI. I had to wait a few weeks and someone phoned me today to say I needed a new box. I was told it would cost £9 for delivery, even though I didn't ask for the box. I was told pay £5 I think a month for this box but then told I would get a discount of £2.50. I asked repeatedly does that mean my monthly bill will go up and I was told no. I spoke to the accounts department and they said the same thing. I have now had an e-mail saying the delivery charge will be £9.99 and from 1st April I will be paying more but it does not say how much. So fed up with TalkTalk. Can anyone help??