Possible router drop out
on 06-02-2025 10:08 PM
Message 4 of 4
Hi there, I'm having an issue with what I think may be my hub dropping out at times. I have been trying to record a streaming audio file on Audacity and after a specific time (2hrs 21 mins) the stream stops and I receive an error message saying that the connection was lost and my router is possibly to blame. The stream stops and the error message appears at the exact same time - I have tried this three times now. Could this be a setting within the router? Any ideas? I have a hub and Fibre 65. I have tried to check the logs but I can only see the first page and get kicked out when I try to change the pages. Thanks in advance for any help.
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3 REPLIES 3
on 25-02-2025 06:33 AM
Message 1 of 4
Morning,
Ok thanks for confirming. Have you tried factory resetting the Wifi Hub and then re-set it back up again?
Michelle
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on 24-02-2025 11:52 PM
Message 2 of 4
Hi Michelle, this happens when I'm on Wifi or connected to the router via a powerline connection.
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on 07-02-2025 06:53 AM
Message 3 of 4
Hello,
I'm sorry to hear this. Are you using the wifi hub router? Does this also happen if you connect the device wired to the router?
Thanks
Michelle
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